Hi people, i've recently got an external DVD writer for my laptop but when i try to burn a disc it fails a lot,if you do a cd or a small data disc it works fine but if you do something bigger it comes up with a reset error

the laptop is an advent 7012 running nero

heres a failed log

Windows XP 5.1

IA32

WinAspi: -

ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:21:30

Nero Version: 6.6.0.6 (Nero Express)

Recorder: Version: 1.37 - HA 2 TA 0 - 6.6.0.6

Adapter driver: <> HA 2

Drive buffer : 2000kB

Bus Type : via Inquiry data (1) -> ATAPI, detected: ?

Connected to MMC as unknown drive with class-nr : 1

Drive is autodetected - recorder class: Std. MMC recorder

CD-ROM: Version: AZ16 - HA 1 TA 0 - 6.6.0.6

Adapter driver: HA 1

=== Scsi-Device-Map ===

DiskPeripheral : HITACHI_DK23DA-40 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : MAT****A CD-RW CW-8121 atapi Port 1 ID 0 DMA: Off

=== CDRom-Device-Map ===

MAT****A CD-RW CW-8121 D: CDRom0

PIONEER DVD-RW DVR-110D F: CDRom4

=======================

AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 36700160 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 223MB (228848kB)

Free physical memory: 135MB (138840kB)

Memory in use : 39 %

Uncached PFiles: 0x0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)

18.5.2006

ISO compilation

21:45:05 #1 Text 0 File Isodoc.cpp, Line 6168

Iso document burn settings

------------------------------------------

Determine maximum speed : FALSE

Simulate : FALSE

Write : TRUE

Finalize CD : TRUE

Multisession : FALSE

Burning mode : DAO

Mode : 1

ISO Level : 1 (Max. of 11 = 8 + 3 char)

Character set : ISO 9660

Joliet : TRUE

Allow pathdepth more than 8 directories : TRUE

Allow more than 255 characters in path : TRUE

Write ISO9660 ;1 file extensions : TRUE

21:45:05 #2 Text 0 File Reader.cpp, Line 127

Reader running

21:45:05 #3 Text 0 File Writer.cpp, Line 122

Writer PIONEER DVD-RW DVR-110D running

21:45:05 #4 ISO9660GEN -11 File geniso.cpp, Line 3286

First writeable address = 0 (0x00000000)

21:45:05 #5 Text 0 File Burncd.cpp, Line 3155

Turn on Disc-at-once, using DVD media

21:45:05 #6 Text 0 File DlgWaitCD.cpp, Line 257

Last possible write address on media: 2298495 (510:46.45, 4489MB)

Last address to be written: 2242223 (498:16.23, 4379MB)

21:45:05 #7 Text 0 File DlgWaitCD.cpp, Line 269

Write in overburning mode: NO (enabled: CD)

21:45:05 #8 Text 0 File DlgWaitCD.cpp, Line 2311

Recorder: PIONEER DVD-RW DVR-110D, Media type: DVD-R

Disc Manufacturer: MCC 03 - RG20

Disc Application Code: 64, Disc Physical Code: 193

21:45:05 #9 Text 0 File DlgWaitCD.cpp, Line 431

>>> Protocol of DlgWaitCD activities: <<<

=========================================

21:45:05 #10 Text 0 File ThreadedTransferInterface.cpp, Line 829

Setup items (after recorder preparation)

0: TRM_DATA_MODE1 ()

2 indices, index0 (150) not provided

original disc pos #0 + 2242224 (2242224) = #2242224/498:16.24

relocatable, disc pos for caching/writing not required/ required, no patch infos

-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2242224 blocks [PIONEER DVD-RW DVR-110D]

--------------------------------------------------------------

21:45:05 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1042

Prepare recorder [PIONEER DVD-RW DVR-110D] for write in CUE-sheet-DAO

DAO infos:

==========

MCN: ""

TOCType: 0x00; Session Closed, disc fixated

Tracks 1 to 1:

1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4592074752, ISRC ""

DAO layout:

===========

__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________

0 | lead-in | 0 | 0x41 | 0x00

0 | 1 | 0 | 0x41 | 0x00

0 | 1 | 1 | 0x41 | 0x00

2242224 | lead-out | 1 | 0x41 | 0x00

21:45:07 #12 Phase 24 File dlgbrnst.cpp, Line 1832

Caching of files started

21:45:07 #13 Text 0 File Burncd.cpp, Line 4042

Cache writing successful.

21:45:07 #14 Phase 25 File dlgbrnst.cpp, Line 1832

Caching of files completed

21:45:07 #15 Phase 36 File dlgbrnst.cpp, Line 1832

Burn process started at 4x (5,540 KB/s)

21:45:08 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2604

Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

21:45:08 #17 Text 0 File DVDR.cpp, Line 2300

Recording mode: Sequential Recording Mode

21:45:08 #18 Text 0 File Mmc.cpp, Line 21079

Set BUFE: Buffer underrun protection -> ON

21:45:08 #19 Text 0 File DVDR.cpp, Line 2441

Start write address at LBA 0

DVD high compatibility mode: Yes

21:45:08 #20 Text 0 File Cdrdrv.cpp, Line 8332

---- DVD Structure: Physical Format Information (00h) ----

Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050

Book Type: DVD-R (2), Part Version: 5

Disc Size: 120 mm, Maximum Rate: (F h)

Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable

Linear Density: 0,267 um/bit, Track Density: 0,74 um/track

Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)

End Physical Sector Number of Data Area: 0 h

End Sector Number in Layer 0: 0 h

Data in Burst Cutting Area (BCA) does not exist

Start sector number of the current Border-Out: 0 h

Start sector number of the next Border-In: 0 h

Media Specific [16..63]:

00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

21:45:14 #21 Text 0 File Cdrdrv.cpp, Line 1284

21:45:14.826 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:45:47 #22 Text 0 File Cdrdrv.cpp, Line 1284

21:45:47.993 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:45:48 #23 Text 0 File Cdrdrv.cpp, Line 1284

21:45:48.424 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:47:00 #24 Text 0 File Cdrdrv.cpp, Line 1284

21:47:00.898 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:47:01 #25 Text 0 File Cdrdrv.cpp, Line 1284

21:47:01.419 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:47:02 #26 Text 0 File Cdrdrv.cpp, Line 1284

21:47:02.130 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:47:02 #27 Text 0 File Cdrdrv.cpp, Line 1284

21:47:02.561 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:48:15 #28 Text 0 File Cdrdrv.cpp, Line 1284

21:48:15.035 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:48:15 #29 Text 0 File Cdrdrv.cpp, Line 1284

21:48:15.465 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:49:27 #30 Text 0 File Cdrdrv.cpp, Line 1284

21:49:27.930 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:49:28 #31 Text 0 File Cdrdrv.cpp, Line 1284

21:49:28.360 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:50:13 #32 Text 0 File Cdrdrv.cpp, Line 1284

21:50:13.355 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:50:55 #33 Text 0 File Cdrdrv.cpp, Line 1284

21:50:55.275 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:50:55 #34 Text 0 File Cdrdrv.cpp, Line 1284

21:50:55.716 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:50:56 #35 Text 0 File Cdrdrv.cpp, Line 1284

21:50:56.407 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:50:56 #36 Text 0 File Cdrdrv.cpp, Line 1284

21:50:56.837 - PIONEER DVD-RW DVR-110D\H2 T0 : Queue again later

21:53:27 #37 SCSI -1114 File Cdrdrv.cpp, Line 1432

SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x05490000

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x06 (KEY_UNIT_ATTENTION)

Sense Code: 0x29

Sense Qual: 0x00

CDB Data: 0x2A 0x00 0x00 0x0D 0xC8 0xA0 0x00 0x00 0x20 0x00 0x00 0x00

Sense Data: 0x70 0x00 0x06 0x46 0xD1 0xBC 0xBC 0x0B

0x18 0x3C 0xF7 0xD4 0x29 0x00

21:53:27 #38 CDR -1114 File Writer.cpp, Line 311

Reset occurred

21:53:27 #39 Text 0 File ThreadedTransfer.cpp, Line 228

all writers idle, stopping conversion

21:53:27 #40 Text 0 File ThreadedTransfer.cpp, Line 222

conversion idle, stopping reader

21:53:27 #41 Text 0 File DVDR.cpp, Line 2682

EndDAO: Last written address was 903327

21:53:28 #42 Phase 38 File dlgbrnst.cpp, Line 1832

Burn process failed at 4x (5,540 KB/s)

Existing drivers:

File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 11/03/2005 23:28:13 (Prassi/Veritas driver for win 2K)

File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 23:59:44 (Adapter driver for src)

Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

it was initially in an icy box and connected via the usb port and it didn't work so i then fitted it into a different box which connect via the firewire port but it still fails,i've tried burning at slower speeds but its still the same,i can only assume my laptop is not good enough to run it or that there is a software problem,any advice would be greatly received,i don't know much about computers so keep it simple:O

or if not i'll get a friend over to have a look at the advice and see if he can understand it

regards

Dan

I had exactly the same problem using Nero.

Try downloading Slysoft Any DVD (free trial) to see if that works.

Also try using a different manufacturers media, some drives and media don't play nicely (God knows why)