iPhone SE2 connected via USB works great.

iPhone XS connected via USB works great.

 

iPhone 12 connected via USB mostly works except:

 

I can hear incoming callers loud and clear but they cannot hear me. 

 

I just bought the iPhone 12 as an upgrade and I'm stuck. 

 

Should I replace the radio and if so with what?

Thanks

 

I don't think the problem is in your infotainment system if the other phones work OK. You cna try to update both infotainment system and phone first - let me know part number and SW version of your infotainment system.

Thank you. 

Software is 8742

Carplay is 210.81

Hardware is 696

Mirrorlink 8742_ml_2016_11-01

Device part number 6V0 035 871J

 

All the iPhones are running the release version of IOS 18. No betas so firmware is 18.0 (22A3354)

@pab567 thank you for your help.  Where can I buy the 8755 firmware from? 

Thanks.

MEN2_EU_SKGPx_P0080L_8755

@pab567 thank you. I've updated my infotainment unit to 8755. Interestingly the iPhone 12 still refuses to operate correctly (no outgoing audio on phone call). I'll continue to use the XS that I have access to. I have no idea why this is happening but I'm very grateful for your help.

Neither me but I've heard about this problem from several people.

It's been a few months and the lack of audio on carplay phone calls continues to sour my experience with this car. I've bought 2 carplay wireless adaptors and the most recent has just died. SO once more I'm looking for solutions. Has anyone any experience with Skoda Fabia 2014-2021 - Premium Head Unit Upgrade Kit: Radio Infotainm – Brummstadt

Or found a bullet proof wireless adaptor.

My wife and I now share the Fabia MkIII. She uses an iPhone 16 and I had to switch back to my iPhone 12 so on the wired connection we can't talk on a call.

Appreciate any help, assuming that things have changed in the last 9 months.

Thank you.

Could be a setting. Anything else connected to the phone via other means- eg ear buds via bluetooth?

Does the iPhone 16 work ok re phone call audio?

When I bought my recent car (not Skoda) I initially had phone call sound issues which turned out to be settings on my Google Pixel 6a associated with an Amazon Echo Auto device that I used previously.

Edited 4 July, 20254 Jul by bigjohn

Hi @bigjohn thanks for the suggestions.

No other devices connected via other methods

The iPhone 16 does not work. Callers cannot hear me speaking on my wife's 16.

I know I'm on IOS but can you elaborate on the setting you found that conflicted with your car's audio performance?

18 hours ago, OhausDP said:

I know I'm on IOS but can you elaborate on the setting you found that conflicted with your car's audio performance?

I found phone calls were just outputting through the tiny (and hidden) startup speaker of the Amazon Echo Auto. I'm sure I would have found the setting eventually but I decided to give up on Alexa in the car and removed the device. All worked well thereafter. I'm not that familiar with IOS but check audio / Bluetooth settings re calls. Looking online "Settings > Accessibility > Touch > Call Audio Routing. "