Service Intervals- Moral of story- don't believe everything Skoda say.

I thought my Skoda issues were confined to my old Karoq - but no, new grief has emerged for its replacement Kodiak.

Some two weeks after buying the Kodiak with about 7k on it, I received an email saying a service was due! Fortunately contacting the retailer sorted it quickly- it wasn't due, and the email purporting to come from the franchise and in their name, had come from Skoda HQ. Moral of story- don't believe everything Skoda say.

Fast forward to March 25 and I get a call saying Service due. I say, think not, car system says another 500 odd days or around 9000 miles- so does app. I ask for a source document that sets out the service window as I cannot find one. I am happy to get it (an expensive oil change is a better description), done when needed but not before.. And I'd like an explanation of why they say one thing and data says another. No joy yet, just verbal insistence that it is due now its at 9k an coming up a year old. I tried looking the info up on Skoda site, took in my VIN from QR code- then said no manual available for this vehicle. Moral of story- don't believe everything Skoda say.

Franchise also say they have no record of a service agreement - I have to produce a copy of sale invoice which shows it clearly!! Yes, moral of story- don't believe everything Skoda say.

This is my third, and last Skoda-quite like the car but Skoda HQ, in all its various disguises, take out any pleasure in owning a Skoda.

Oh, and to top it off, whilst parked very carefully in a hotel car park, lawfully in extra room blue badge bay, a Gregg's sausage roll cage or similar made a break for freedom and hit the back putting a small dent in just across seem by Skoda badge - and seems like Greggs legal agents think Greggs will want to go for cheapest estimate rather than that from a trusted and proven company. (£418v£539)

PS. Did you know the KODIAK badge is around £40 plus vat!!