I just bought a new skoda octavia but am having problems when i log in with the my skoda app i get message we are unable to load data at this time please try later, i performed full reset of the infotainment unit and privacy set up as skoda support suggested but with no success does anyone have the answer?

Are you set up as the primary user?

I am as far as i know i added my email and password to add car and logged in but i get message no data available at this time.