I relocated last year which means I now do a 400 mile round trip for work most weeks. Unsurprisingly I've racked up 10,000 miles in 7 months and the next service has come round quicker than I would like.

After a bit of back and forth with the service department they have put me on long life servicing. Apparently this is just a software update, they use the same oil regardless of the service schedule. Who knew?

Anyway, the car is now saying next service due in 9,400 after the 20 mile return journey from the dealers 🤣 The service schedule mystery continues. I will report back!

In other news, considering a low mileage MkIII diesel.... or an Elroq

Edited 14 February14 Feb by GWoodhouse

1 hour ago, GWoodhouse said:

I relocated last year which means I now do a 400 mile round trip for work most weeks. Unsurprisingly I've racked up 10,000 miles in 7 months and the next service has come round quicker than I would like.

After a bit of back and forth with the service department they have put me on long life servicing. Apparently this is just a software update, they use the same oil regardless of the service schedule. Who knew?

Anyway, the car is now saying next service due in 9,400 after the 20 mile return journey from the dealers 🤣 The service schedule mystery continues. I will report back!

In other news, considering a low mileage MkIII diesel.... or an Elroq

It's not actually a software update - merely a change to the servicing schedule from Fixed (annual servicing) to Variable (mileage based service)

Are you sure that the servicing schedule change has been done correctly?

Looks like SERVICE RECEPTION has no idea what the SERVICE Tech cocked up. The VW508 00 / 509 00 is Long Life Oil. (As a TDI requires) 0w20 FS IV for fixed or variable servicing. (As was VW504 00 / 507 00, 5w 30 FS III or 0w 30 FS III) The only software change is setting the Service Indicator to Fixed or Variable. 9,600 miles / 372 days. or 24 Months / 18,000 -20,000 miles. PS. Usual mix up is them leaving Oil Service & Inspection Service at each year....

Edited 14 February14 Feb by Evolution13

6 hours ago, Warrior193 said:

Are you sure that the servicing schedule change has been done correctly?

I wouldn't trust them to wash it properly to be honest (which is why I tell them not to wash it!).

Who knows? I'm guessing if it says 9,400 miles to next service then they haven't done it?

They have set the car to fixed servicing, it should be showing 18600 miles (30,000km) and 2 years for oil service and inspection

I had the same thing with my Golf Mk8, and ended up having to print the official VW service intervals to give to my VAG specialist so that they would set it to variable service

A main dealer will try to steer you to fixed servicing as it makes them more money!