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Skoda Connect services

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Hi all, I'm currently in France and since arriving from the UK my connect services haven't worked. They've always worked before in France. I've tried resetting the infotainment system and I have a connection to the emergency call button (green light is on). However, Skoda connect says no data connection. Anybody else had this issues and any fixes? Car is a 2018 Superb Sportline with 9.2 Columbus system.

Thanks in advance for any help.

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