notamused

It was just out of warranty when the problems started. And I'm afraid, I am far from technical, and pretty ignorant about engines, so have never felt very confident at disagreeing with anything I've been told by a garage. So, the update! Having been a bit brushed off by Skoda UK customer services while they asked for more diagnostics to be done by the dealer (apparently, including a wet test where it failed, losing oil from all cylinders) I have been offered a 50% cover of the total costs of replacing engine. I understand this will be a reconditionned engine. Any thoughts on that?! Total price (inc VAT) was quoted at 5200.00, so this leaves me with a 2600.00 bill. I have been in touch with trading standards, and have 'escalated' the problem to a customer service manager. She was very firm that would be all the help on the table, and that they were not legally obliged to help at all. Trading standards think I have a case, as under the sale of goods act, I could reasonably argue that the expected quality of a 22,000.00 car would be more than 4 years. The burden of proof is with me though, to prove that it is a manufacturing issue. Skoda UK state that it is not, or the problem would have manifest before it did. I stated I had found online plenty of similar problems with similar aged cars, but they said each case was dealt with individually, and if there was a recurrant problem Skoda would have fed back to customer services. So, I'm coming back to the forum to check out opinion from those with similar experience... Do I? - persist with Skoda UK and hope for a better offer? (have started down this route on the premise i have nothing to lose) - persist by re-contacting Trading standards/getting legal advice? - accept its going to be hassle and stress, and 50% is better than nothing Like another contributor above, I feel in many ways they have been shortsighted. I was genuinely weeks away from putting in my order for a new Yeti this autumn, and now will not be buying from them again, and have also been slating them to anyone willing to listen. For the sake of what is peanuts to them, they would have had a very grateful and loyal customer. I accept that occasionally there is a lemon off the production line, but feel that like another owner, the car has been driven sensibly, has had full service at the dealer etc, and this feels very unfair. Its our summer holiday money gone, and some.

Have just posted about my engine failure. 1.8L TSI yeti August 2009, therefore 18m out of warranty. Been told guides on head unrepairable, and needs new piston rings. Awaiting response from skoda uk, as have been told bill will be 5200.

(Its a 1.8L TSI elegange 4x4)

Need some advice from anyone who has/has had similar problems. Have loved my yeti, up til now, when I find I have major issues. About a year ago, coolant light went on, and needed to replace coolant. At first top up only needed every few months, so not much notice taken, but when it went for service asked them to check it out. They (dealer) put the system under pressure, and agreed there was a leak, but couldn't find where. From then on, I needed to top up with coolant about every 2 weeks, to the point where I had it in car at all times. I also noticed was having to top up car with oil every 2 weeks or so. Dealer also checked this out, and this time came back saying they thought I needed new water pump, but couldn't find external leak of oil, and possibly an internal problem. They recommended leaving that, as it would require stripping the engine, and as am/was thinking of updating car later in year decided to leave. Assured that would be safe, just would need to top up woth oil more frequently. Meanwhile, made arrangements for water pump to be replaced. The day after it was done, driving, and engine light started flashing, and EPC warning came on. Car started juddering at revs less than about 30,000 Back to the dealers, and after 2 weeks of 'investigation' involveing full engine strip, have told me that the head guides are uinrepairable, and the piston rings need replacing, amounting to a new engine, at a cost of 5200.00 Car is 4 years old, with 60,000 miles, so I am veryunhappy about this to say the least. I am no car techie, but surely this is not an acceptable thing to happen to a car of this age, particularly one that everyone raves about. Have heard there is a 'goodwill' fund skoda can use to help people like me, and read on similar post that someone managed to get skoda to cover 70% of cost Advice depserately needed and would be much appreciated as to how to go about trying to sort out this problem.