Thanks in advance for your advice.
I purchased the new Karoq 1.5 TSI Petrol late 2018 and in January of this year it rapidly began to judder in high gears and then failed completely. Investigations have shown a worn clutch.
It has less than 8500 miles and was 13 months old.
It has always had a high biting clutch which I assumed was normal for the car. Since repair, however the biting point is much more mid range.
My wife and I who drive the vehicle have 50 years of combined driving experience and we have never had a clutch fail so to be told by Skoda that this is due to "driver influence" was very disappointing.
Skoda are refusing to accept any liability and believe it to be a wear and tear issue and thus not covered under Warranty.
Is there anything I can do about this?
Is there anyway I can prove that the high biting point caused this?
Could Skoda's investigations exclude this? - At present they are telling me that the clutch plate and flywheel show significant signs of disintegration, and would be considered to be ‘blue’ in appearance. I don't really dispute this but I truly believe that the underlying cause is not down to "driver influence".
I found an almost identical case here;
Yours frustrated!
Nathan
