celli

Hi Beano you say your dealer has no knowledge... here is a quote from Skoda uk customer relations sent to me this week: "Regarding the software update that is currently in development to rectify the issues......, I can confirm that the Škoda Factory is still yet to provide an exact release date for the software, however, I have been advised that this is a priority and is being worked on as fast as possible. I am speaking to the brand on a daily basis asking for further information on this software update.." An extract from an email sent to me from Skoda-auto.com in Czech Republic in August: "Please be assured that we are fully aware of the issue and our technical team is diligently working to resolve it. Due to the complexity of the problem, the estimated time for a complete resolution is approximately 10 weeks, we are doing everything in our power to speed-up the process" If your dealer doesn't know, they should!

Can't help you sorry. I picked mine up from the dealer, realised it was crap, and drove it back. I haven't seen it since July. Someone else might be able to help

Thank you. But my car is in the dealers, they now won't release it until it is fixed.

There is a UK saying, you don't get a dog then bark your self!

Hi beano, I agree with you, my superb has been with the dealer since middle of July, I have had a courtesy car ever since. I disagree with bazy, I am not paying £45k for a faulty car, I don't spend that sort of money, then expect to have to disconnect and then reconnect the battery on regular basis It is called superb because it should be superb, at the moment, a better name for the car is crap. Skoda should be ashamed of launching a car with so many faults . They have obviously taken shortcuts on R&D Why are they taking so long? , my superb has been in the dealers car park for 12 weeks

Not the Japanese cars. If skoda want to be on the world market they have to compete with the Japanese and Chinese.. Selling cars that are not properly tested and unreliable will harm the Skoda brand. I know people who were thinking of buying a superb, heard my story, and have now bought Nissan I have bought skoda for 30 years, I doubt I will buy another after this. I want a car that works and is reliable. This superb is a failure

I think, when I have paid a lot of money for the "flagship " model, the Car should work, I don't expect 2nd best. Also the manufacturer should not be selling a model with faults, have they not tested it?

Hi Handyandy Your car will definitely have the errors, Your car will have been assembled 6 to 8 weeks ago and the parts made before that. There is not a fix yet, so there will not have been when your car was assembled. bazy says not for another month. He seems to have some inside knowledge, he is in the Czech Republic, perhaps he has a connection to the factory? I would love to hear from you what your dealer says. My dealer says he would not drive the car with all these safety features not working. That is why my Superb has been in the dealer car park since mid July Look forward to hearing from you Celli

Thank you, let's hope. You seem to know more than the executives at Skoda UK All information helpful

The software problem has definitely NOT been sorted. Skoda are giving no estimate of a fix. My Superb has been off the rd since July. A Skoda executive said on Wednesday......Regarding the software update that is currently in development to rectify the issues with your vehicle, I can confirm that the Škoda Factory is still yet to provide an exact release date for the software, however, I have been advised that this is a priority

Thank you bazy, when you think it just your car, you think what have I bought. At least it is everyone

Skoda has now said there is a major software failure. So far they have taken 10 weeks to fix. Why launch a vehicle untested?

Why did Skoda not discover the faults during testing? Rushed launch so no proper testing?

Skoda CZ have finally acknowledged, according to my dealer, there is a software fault on "All New Superb". Let's hope they sort it out quickly

It seems to me, from these responses, there is a widespread problem, but Skoda don't seem to care. They have not informed their dealers, ( not mine anyway) and they have not informed their customers. What is Skoda doing about this serious problem? Do Skoda care? Did they test the car before release? We have all paid a lot of money for the Skoda superb we deserve an explanation!

That is correct. As the car is brand new, I have returned it to the dealership. They say there is a general software fault, the factory know about the problem and are working on a software fix. I don't know if the systems are working but faulty warning lights or if the systems are not working

By the way, this car is the All New Skoda Superb

My brand new superb has a software failure : Side assist unavailable Lane assist unavailable Front assist unavailable Travel assist unavailable Protective occupant unavailable Dynamic sign unavailable Dynamic cornering light unavailable it has only done10 miles and am told there is no fix as of yet and has been in the dealership since I picked it up 5 weeks ago. anyone else have this problem?