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kopo

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Posts posted by kopo

  1. Well finally our car is going in for the new rings treatment! I am not happy about this as any engine once cracked open is never the same!

    However, after speaking to SUK they assure me that if the problem persists a new engine or car is the next step in the process.

    I will post again when it comes back from surgery.....

    No no no.They already know piston rings are not the solution,why did they still want to do it?

  2. if you bought it new, you are obliged to give them a chance to fix the fault,,, they have tried and failed, therefore you can reject the vehical... I suggest you threaten to reject it, and ask for a full refund....

    I did threaten to reject the car.Skoda customer service told me i need to contact the dealer if I want to reject the car.

  3. Reply from skoda uk:

    Whilst I recognise that you are of the opinion a new engine is needed to resolve the issue I can confirm ŠKODA UK are unable to authorise a new engine as a solution at this time. Nonetheless, please be assured that ŠKODA technicians at the highest level at our factory are working toward a technical and permanent resolution. Once again, please be assured that ŠKODA are conscious of the need for a speedy resolution; however it is imperative that this process is not rushed if an effective and permanent solution is to be provided

  4. You will probably get a new engine then.

    E-mail from skoda uk:

    I understand that your vehicle is currently experiencing high oil consumption and that the ongoing nature of this issue is, understandably, causing you a degree of frustration and discontentment with the ŠKODA brand.

    Whilst I recognise that you are of the opinion a new engine is needed to resolve the issue I can confirm ŠKODA UK are unable to authorise a new engine as a solution at this time. Nonetheless, please be assured that ŠKODA technicians at the highest level at our factory are working toward a technical and permanent resolution. Once again, please be assured that ŠKODA are conscious of the need for a speedy resolution; however it is imperative that this process is not rushed if an effective and permanent solution is to be provided

  5. 1.5 litres/1000 miles before repair.

    now used 8.5 litres in 2700 mles.

    In response to your email and confirm our discussions today. Skoda UK have recognised that there is a concern with the oil consumption level on your car. In February we carried out a repair on your car under instruction of Skoda UK where we replaced the piston rings. As you state here and at previous meetings ,we have had you do not believe this repair has been effective. We have communicated your concerns to Skoda UK who have instructed to run the car for a 5000 mile running in period and then carry out a specific oil consumption test. At this time we have not carried out this test as you have not completed 5000 miles since this repair was done.

    I acknowledge your concerns but as I stated today I am not in a position to comment on reports on internet forums, nor am I in a position to carry out any repairs not approved and authorised by the Skoda UK who provides the contractual warranty on the car. I strongly refute any claims we are in any way discriminating on your because you did not buy the car from this dealership.

  6. They do because thats the only option, changing the scraper rings does nothing when they were done on my mates polo so he had engine, and o refused to accept the piston ring and piston change

    I know they did replace some engine.Just don't understand why they lying to customer.

  7. I was told there will be a new technical bulletin coming out within this month.

    Call customer service on 30 May but no update given .So i ask for a new engine and been told skoda never replace an engine due to excessive oil consumption.My car used 8.5L / 2700 miles after new rings, do i need to worry? Or just keep waiting?

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