Picked up my fabia vrs recently and am quite happy with it. However had a few gripes with the main dealer I bought it from and wonder if this type of experience is pretty much uniform at any skoda, well established dealership....

I test drove the furby I eventually bought. It was great, no issues apart from the brake discs. I told the sales person they were worn down and I could tell this by the lip that had formed. The brakes would be checked I was advised. The tyres were in fairly ok condition with legal thread left and there wasn't any uneven wear.

When I picked up the car, I had a good look over it and was shocked to find the tyres looked very different to how they looked the week before...the ones on the car now were badly cracked on the sides and the thread was down to the wear indicators. the brake discs were slightly better...but still not that good. I think this dealer thought it could con me with this trick, as probably it is common practice. It was inspected by the service manager who then spoke to the sales assistant and they agreed to change 2 of the tyres that were really bad. They ended up having to take 2 wheels of another furby to put on mine. Wasn't too happy with that but seeing as the wheels were in good condition...was ok with it. lol...these were probably the same wheels i originally saw the week before.

Seeing as they'd put this car through an MOT and it passed i questioned the validity of the MOT if the tyres were badly worn!!! they said it had to be worn over 2/3 of the way which ok...maybe that is the case but still these tyres were not the ones I had seen and paid for when i tested it!! surely thats stealing isn't it? :eek:

the valet was ok. Nothing to write home about. They could have made a better job of cleaning the interior dash and wiping up the water marks on the outside.

further annoyed by them sticking a body work sticker on my car when i didnt want them too. Any ideas how to remove this carefully? they claim it is easy to peel off.

Looking over the service history...the first entry was done at 10,000 miles and was signed for by the general manager. It was hand written in as if inserted after the next service at 13k. very odd that.

Have to say though, that the sales lady was brilliant! no problems with her!

was let down badly by their service department and i think this issue is one which comes up quite a bit judging by the views on here.

Might be worth posting your write-up in the review section - Reviews - Reviews at BRISKODA.net - BRISKODA - The Skoda Forums

It will tend to get lost pretty quickly as a stand-alone thread

name and shame (or warn those drawn) so others can tread carefully

name and shame (or warn those drawn) so others can tread carefully

The one bright thing was the sales person i delt with...she was really good. Its sad when the rest of the organisation marrs the overall picture.

Have had dealings with Ford and renault main dealers and their service department was much more proffessional.

Nothing wrong with filling in a service book after a service, it may have been missed being stamped up. Providing of course the service was carried out.

But if you were that unhappy I would hve walked away, plenty of cars out there.

The only thing that an MOT proves is that the car was "roadworthy" on the date when the test was carried out.

That said, I'd agree with your concerns, and with the suggestion that you post in the review centre.