i ordered a new greencotton air filter from www.needforsped.co.uk 2 weeks ago

i recieved a confermation email on order..then nothing else...ive rang them on there number and emailed them five times....nobody picks up the phone and nobody returns emails..im hopeing theve gone on holiday as it cost me £80..i was going to travel to the shop but when i googled it its 300miles away in scotland :(,does anyone no what to do if they dont contact me..

thanks..and would someone be able to fill in an enquriy form on there website..they might answer a new email address and send you a dirrerent phone number

p.s

just ordered my dv..a forge oo7 from awesome..my standard was leaking :(

Thank you for your order which we have received.

For any enquiries regarding this order, please do not hesitate to contact

us on: 01436 678777

Confirmation of your order is detailed below. The total payable is £78.83

Cost of Parts : £56.69

Postage & Packing : £10.40

Value Added Tax : £11.74

TOTAL VALUE : £78.83

ADDITIONAL INFORMATION

PART DETAILS

============

PartNumber : NH02

Description : Green - Air Filter Cleaning Fluid for Universal

Extra Info : none

Quantity : 1

Unit Price : £6.71

Total : £6.71

PartNumber : CA1.80

Description : Green - Air Filters (Univ Twin Conical Silver) for Universal

Extra Info : none

Quantity : 1

Unit Price : £49.98

Total : £49.98

VEHICLE DETAILS

===============

Make : skoda

Model : octavia vrs 1.8t

Year : 2001

Engine Cap. : 1.8turbo

Petrol/Diesel/LPG : petrol

Comments : do i need to oil then filter before i fit it

Edited 8 October, 200817 yr by HaRRyBoNgO(uK)

ouch. thats a lot of dosh for an air filter.

Keep trying them.

How did you pay? You might have some protection if you paid on a credit card.

If you get through to them I would cancel the order and give awesome a ring and get a pipercross panel filter

Did you pay by Credit card? If you can't make contact with them you can always claim it back from the CC company.

Did you pay by Credit card? If you can't make contact with them you can always claim it back from the CC company.

yeah i did pay with cc..the filter is a cone filter for a 80mm inlet think its about right money thought..:)im going to ring the bank i think

Just to ruin your day even more, the ebay cai pipe is 70 mm in diameter.

Just to ruin your day even more, the ebay cai pipe is 70 mm in diameter.

lol martzniuk....ive just been on to the credit card people..there was no payment made to needforspeed:confused:(how daft do i feel:O)..havnt got a clue why..i got the confermation order email..but no moneys been taken out(weird)so im happy now going to order a 70mm(im sure its 80) one from awesome if they do them.

Edited 8 October, 200817 yr by HaRRyBoNgO(uK)

Good new. Glad you got it sorted out and weren't ripped off:thumbup:

I've never heard of the company, but the STD code is for a town a few miles from my Mum's place. You don't have a postal address to go with?

On their website it is listed as

8 Cairndhu Avenue, Helensburgh, Argyll & Bute, G84 8PP, Scotland, UK

That's a residential street. I checked here to confirm my reaction on seeing the address.

Just realised they haven't charged my credit card for some stuff I ordered on the 29th september either. Strange, because I've used them before with no problems.

Just realised they haven't charged my credit card for some stuff I ordered on the 29th september either. Strange, because I've used them before with no problems.

maybe they have gone on holiday ive cancelled it with the bank now as well... just incase the charge me later

Edited 8 October, 200817 yr by HaRRyBoNgO(uK)

maybe they have gone on holiday ive cancelled it with the bank now as well just incase the charge me later

Or skint.

Or skint.

yeah m8.a victum of the reseshion.:eek:

Or skint.

just got this email off them..so dont order anything

Hello,

I am sorry to inform you that Need For Speed Ltd has gone into receivership

and as such your order will not be processed. This includes all orders

received on their own website (Performance Car Parts, Auto Accessories, Fast Cars.) and those received

from other websites where Need For Speed carried out 'order fulfilment'.

These include: Green Cotton Air Filters - Home Page, RGM - Body Styling and Customising by Richard Grant Mouldings,

Sparco Tuning - Welcome Page, Simoni Racing - Car Styling Parts & Accessories, E-Tech Engineering - Welcome Page - Auto Styling and Accessories, Universal and Car Specific Parts.,

Pipercross Air Filters - Welcome Page, H&R Suspension - Welcome Page and

Sebring Exhausts - The Ultimate in Stainless Steel Technology.

I am an IT support person who has been tasked to respond to all outstanding

EMails and am unable to process orders. I am unable to answer enquiries with

a vehicle technical nature. I also do not have access to any bank accounts

to make any refunds so please do not ask this of me.

I do know that all orders received in the last 2 weeks or so have not been

processed and this includes the securing of funds for those orders so no

money will have been debited from your account. If you paid by Paypal, I can

only suggest raising a money reversal procedure with Paypal to get your

money back.

For UK Customers who still want to source parts for their vehicles that Need

For Speed offered, I suggest contacting Car Parts, Performance Car Parts, Auto Accessories, Fast Cars, Wheels. who have

access to all the products that Need For Speed used to offer. I am of the

understanding that this company only ships to UK addresses.

I am sorry I cannot be of any further help in this matter.

Rab Butler,

IT Support,

Turnkey Computer Technologies Ltd

There dropping like flies, lost 5 customers ourselves this week at work.

Do I get a gold star ????

Glad you ain't been tucked up anyway.

Wildly o/t, but there's a blast from my past. I did IT at college with a Rab Butler, about 20 years ago!!

Damn I paid by paypal last week