In the office we use Outlook 2003, which hooks into an Exchange 2003 server. We have a single user who could, before christmas access a load of shared calendars. Now after christmas she cant, and is getting an error along the lines of "The calendar could not be found". Thing is its not all of them, and some do still work ok. I can open them fine as the system administrator.

I have tried creating her another outlook profile, but the thing is still the same. I have also tried opening them using file > open other users folder and get the same error.

I am going to try a reboot of the exchange server, just in case its got itself in a twist, but any other suggestions welcome.

Is she viewing them through a Group Schedules view Manny? I've had some issues here before, which sound quite similar to those you describe. Deleting all the Group Schedule shortcuts for that user, and then re-creating one containing the calendars they needed did the trick.

Steve

I've known shortcuts to get screwed up when the server is unavailable and occasionally when syncing with a PDA. I suggest you recreate it.

The other advice I would give is to backup the user's settings to a server location using the 'Microsoft Office 2003 Save My Settings Wizard' from 'Start->Microsoft Office->Microsoft Office Tools'. If it happens again, or you need to swap out a faulty PC this backup can be restored.

Fixed it at last, someone in the department had been fiddling with calendar permissions. Once fixed it all works again. Make note to self, check the calendar access permissions and users group membership.

Fixed it at last, someone in the department had been fiddling with calendar permissions. Once fixed it all works again. Make note to self, check the calendar access permissions and users group membership.

.. and arm self with big stick.

Glad it's sorted. And sad to say it's usually the same fix required in this place too!

Systems Management would be so easy, if it weren't for the users

Steve

Power users suck