Claim Question

[BRUN]

i need a question answering please

as your offices are not open 24/7, if i ever needed to make a claim at night, what would i do ?

say i was in the middle of nowhere and had an accident at 10pm, who would tow my car away for me ?.........as at the moment if such a thing would to happen i wouldnt know what to do, would i ring the police ?.......would they want money for that ?

[gadgetman]

You'd ring the underwriter of the policy rather than the broker surely?

Most claim lines are 24/7

[DAN@ADRIAN FLUX]

Hi,

Most insurers have a 24 hour claims line so if we are not open they can be called on the telephone in their policy book/on their documents or there is a list of insurer call centre numbers on our website.

Should you have to be recovered by the police then there would normally be a charge for this but if you are comprenhensive covered and are claiming then their insurance policy would cover 1 recovery charge.

Hope this helps.

Dan.

[BRUN]

thanks im with Trinity Lane - 0800 218 2066

[Bodge]

Yup don't bother ringing your broker for a claim, ring your insurer direct, and I'm fairly sure they all have 24hr call centres.

[Babs]

If you're insured with RSA for windscreens I'd wait till the following morning though

[DizMeisTa]

and if your not claiming dont let the police tow it away, go directly to a firm to do it.