Just wondering if anyone had seen something similar.

My wife told me yesterday she hadn't been receiving any text messages for a few days. Turned out that the last message she received was last saturday evening whilst in Dublin. Since she turned her phone off for the flight home and switched it back on in blighty, absolutely nothing.

I suspected it might be a roaming issue as her phone has a fixed message centre number and its not as simple as checking it hadn't forgotten that. It was too early this morning to call customer services to check before she went on a flight again.

Today she has gone to Paris, got off the plane and switched her phone back on and received all the messages that were stacked up waiting to be recieved this week and now she can recieve my messages instantly. So more clearly a roaming issue.

Anyone seen something like this before? Hope it stays fixed when she gets back this time.

Sometimes you need your phone reset on the network.

To do this (depending on phone)

Go to Network, and instead of it selecting automatically, select Manual, it will then search for all available networks, click connect to a network that isn't your wifes network. (ie if shes on o2 select orange,voda,t-mobile etc) You will then lose all signal just having SOS calls. Once its done that, go back in, select automatic and it will re-connect to her network.

This should fix it, any probs then let me know.

Sometimes you need your phone reset on the network.

Ta, gives me something to try if it repeats but hoping that the next changeover it will still be ok.

Forgot to say, its funny that she can send but not recieve. She has been sending text messages all week but thinking people were ignoring her as she got no replies

Edited 15 January, 201115 yr by 'daiking'

The message centre number in the menus is only used to send messages, and it needs to be left as the home networks number, messages sent to you are sent over the network you are roaming on. You can even receive messages with no message centre number entered at all.

Not getting messages abroad usually means that the roaming network is not allowing them as part of their roaming agreement with the UK network or is having a technical problem. I have recieved messages in Eire, France, Spain, Germany, Belgium, Luxembourg, Portugal all without changing a single setting on my phone.

Sending messages is different because your phone will establish a data connection to the service centre and send the message which is a different route to the incoming ones.

Hopefully she was aware that sending messages whilst roaming do not come out of her allowance and they can cost upto 75P per message to send whilst roaming.

The message centre number in the menus is only used to send messages, and it needs to be left as the home networks number, messages sent to you are sent over the network you are roaming on. You can even receive messages with no message centre number entered at all.

Not getting messages abroad usually means that the roaming network is not allowing them as part of their roaming agreement with the UK network or is having a technical problem. I have recieved messages in Eire, France, Spain, Germany, Belgium, Luxembourg, Portugal all without changing a single setting on my phone.

Sending messages is different because your phone will establish a data connection to the service centre and send the message which is a different route to the incoming ones.

Hopefully she was aware that sending messages whilst roaming do not come out of her allowance and they can cost upto 75P per message to send whilst roaming.

It works fine abroad, it was in the UK this week it was fubared Hopefully when she gets back tonight it'll pick up Orange's UK network properly this week and the problem won't re-occur.

Send a blank message to yourself. This was always the reset Orange techs would suggest over the phone.