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Dealer Experience

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It may be that comment on individual dealers is not permitted, but if it is, I would just like the chance to say how pleased I was with D M Kieth of York. I travelled up from London to collect my perfect car; 2009 Fabia estate, 2, 80BHP TDI, and very low mileage. Unfortunately, a relatively new and inexperienced salesman there (no longer, I think) whose performance was below that expected, failed to ensure all was ready. The result was a perfect bodywork repair by my local London dealer, all sorted (at significant expense) by D M Kieth. Full marks for care and consideration for a customer who - not unrealistically because of the distance - they are unlikely to see again!

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