I’ve just bought a used vRS from a non-franchised dealer with a 12 month warranty.

After a bad experience in the past I have been very wary of aftermarket warranties and their many clauses and stringent terms and conditions.

To keep it brief I had a BMW 320d. A swirl valve broke in the inlet manifold and was ingested through the engine. Catastrophic failure.

The warranty company gladly sent me a cheque for £48.50 for a replacement manifold; however I was on my own for the remaining £7,000 needed for a new engine.

After a lot of arguing BMW UK finally coughed up 50% parts and labour. The warranty company couldn't have been less helpful / interested if they tried.

Either way I was still the neck end of £3,500 out of pocket.

So as you can imagine I have read the booklet provided by Autoguard on the vRS only to get that sinking feeling when I read clause 23 and 24:

23. No liability will be accepted for any consequential loss or damage to parts not covered by this policy, where consequential loss is caused by a covered part.

24. No liability will be accepted for consequential loss of any kind.

Now am I expecting too much from these types of warranties or am I wrong to expect a failure similar to the one I experienced some years ago to be covered?

Is the Skoda UK extended warranty more comprehensive?

What happened to your BMW is a known fact.

Many had this problem.

That´s why internet is wonderful, we can find out tons of info before buying.

Sometimes is better to buy direct from dealer and pay extra, so when you have the problems you had the dealers warranty will cover.:wonder:

Edited 8 October, 201114 yr by alberg

Check out this http://www.warrantywise.co.uk/?gclid=CKLpiryN2qsCFQIKfAodcz9iOw , very fair and very comprehensive . they gave no quibbles and paid in full when i claimed for an injector failure

I've extended the skoda approved warranty twice and it has paid for itself many times over - I have just had a complete A/C system replacement which the dealer told me comes in at around £1600 and last year I had a new ecu fitted. So for just over 3300 I'd say it was pretty good value.

Mind you, the service that I have had from the dealer has been appalling

Paul

I paid just under £500 for 2 years extended on my new one as part of order making it 5 years the additional 2 years is unlimited mileage too

The clauses you mention are basically catch-all's for the warranty company and I'd be very suprised if similar clauses were not included in EVERY warranty.

The way you have to look at it is that every contract is there to protect the vendor not the customer. Most people don't read the fine print and thankfully most of the time we don't bump up against this. Unfortunately in the case of your BMW issue the warranty company decided to play by the letter of it's contract and give you the bare minimum. Perhaps you could state the name of the company involved on here?

The important thing is "non-franchised dealer" in your case. The difference with the Skoda Extended Warrnty is that it has "Skoda" written all over it so you would hope that Skoda would try to avoid incidents (re: bad publicity) such as you found with the third party BMW one. Skoda lives or dies on it's customer service - withness why it keeps winning the Driver Power awards etc and I would imagine (hopoe?!) it would not be so restrictive if it came to a claim.

Perhaps somebody could actually dig out the Skoda contract and have a look - see?

I can't remember the name of the original company, sorry, it was a few years ago now.

With talk of turbo failure causing consequential damage I was just curious to understand if these clauses were infact common place amongst warranty companies.

I'll most likely price up a Skoda warranty when the current Autoguard one expires...