Hi Guys

This may seem like an odd question but has anyone noticed/experienced a 'shadow' on their Columbus screen?

What I am seeing is a dark thumb sized semi circular shadow protruding into the screen halfway up the right hand vertical side of the unit. It doesn't seem to be affecting the screen display but it is very noticeable.

Merry Christmas

Dave

Can you post a picture?

Stating the obvious, it's not a dirty thumbprint on the screen is it?

Hi

Definitely not a dirty mark - it looks more like it is behind the screen if that makes sense

Photo attached - hopefully!

Looks like a fault. I had that on a laptop screen and it had to be replaced.

Merry Xmas Dave

It looks like the bulb for the back screen illumination has burned or effected the touch screen internally,

I'd take it back and get it replaced as this won't get any better.. in fact it could get worse or the bulb could burn out causing you to loose partial display of the screen

Regards

RodM