Hello, 

Just brought a 58 plate Superb from a Skoda dealer and was told it would have a service before I brought it. I have been checking the car over the weekend and double checked the services done against the service regime. 

 

The car has done 56k miles now and so should have had done at this service (90000km

 - as per the service regime listed in the service manual):

• Spark plugs changed
• Fuel filter changed

It should also have had the brake fluid changed every two years. 

 

Now non of this has been done (spark plugs and filter - non at all in the life of the car) and the brake fluid was last done 08/2010. I'm concerned that it hasn't had the correct servicing to maintain the Skoda warranty (of which there is a year included with the car) and hasn't had the correct maintenance to keep performance tip top. 

 

I've spoken to the dealer (who are 150miles from me) and they told me that the Skoda brief is essentially get it through the MOT and an oil/filter change before sale. I would need to talk to the sales manager to clarify any more than this.

 

Does anyone know whether I am barking up the wrong tree in expecting these to have been done in the pre-sales service and whether it would affect the Skoda warranty?

 

It was brought through the approved Skoda sales scheme.

 

Thanks

 

This topic is one of the flavours of the month. Read the link below to see what the so called advantages of a Skoda used car are, including:

ŠKODA APPROVED multi-point vehicle inspection check

Just so you know your used ŠKODA is in good shape, our fully qualified technicians will give it a comprehensive workshop check before it’s delivered to you.

http://www.skoda.co.uk/used-cars/advantages-of-skoda-used-cars

I would want any used car I bought from a dealer to have a full service history, but there would appear to be no guarantee that this would necessarily be the case based on recent posts here. If you had spotted the missed service items in the service history before buying, you would have been better placed to insist that they be done before you took delivery. Looking on the bright side, the comprehensive workshop check will make it difficult for the warranty provider to argue that the car does not meet the requirements (whatever they are) for that warranty.

I hope you are impressed by the wonderfully smooth engine. It should complement the Superb well.

Contact SUK and confirm what they would expect to have been carried out under their Skoda Approved Used Car scheme.

 

You can read up on the scheme here :- http://www.skoda.co.uk/used-cars/advantages-of-skoda-used-cars

When i bought my octavia it was 2 years old & was due its 2nd service,i said i wanted this done as part of the deal,they didnt change the brake fluid though,i had this done on the 3rd service,id expect any skoda bought from a skoda dealer to be serviced to skoda specifications & have the same service & parts replaced the same as if you the customer was paying for it.

This topic is one of the flavours of the month. Read the link below to see what the so called advantages of a Skoda used car are, including:

ŠKODA APPROVED multi-point vehicle inspection check

Just so you know your used ŠKODA is in good shape, our fully qualified technicians will give it a comprehensive workshop check before it’s delivered to you.

http://www.skoda.co.uk/used-cars/advantages-of-skoda-used-cars

I would want any used car I bought from a dealer to have a full service history, but there would appear to be no guarantee that this would necessarily be the case based on recent posts here. If you had spotted the missed service items in the service history before buying, you would have been better placed to insist that they be done before you took delivery. Looking on the bright side, the comprehensive workshop check will make it difficult for the warranty provider to argue that the car does not meet the requirements (whatever they are) for that warranty.

I hope you are impressed by the wonderfully smooth engine. It should complement the Superb well.

Thanks for the information. I was told it would have a full service before collection. It was running late on a Friday night and I didn't get a chance to check the service schedule in great detail before leaving the garage. 

 

The TSI is lovely and smooth; likes a rev but so quiet and refined. Very impressed. Economy is worse (at the moment) than I was bargaining on. First tank was 32MPG with 150miles of 70MPH cruise back from the garage and then 100 miles of urban/extra-urban mix. It recorded on the maxi-dot 34MPG by the time I got into work this morning with me cruising at 65MPH on the last 7 mile stretch (I unfortunately have 18 roundabouts on my way to work and even the diesel only did 44MPG brim-to-brim average). I wondering how much effect the fuel filter and spark plugs will have on economy if they've never been changed. 

 

Contact SUK and confirm what they would expect to have been carried out under their Skoda Approved Used Car scheme.

 

You can read up on the scheme here :- http://www.skoda.co.uk/used-cars/advantages-of-skoda-used-cars

That I will do. Thanks

 

When i bought my octavia it was 2 years old & was due its 2nd service,i said i wanted this done as part of the deal,they didnt change the brake fluid though,i had this done on the 3rd service,id expect any skoda bought from a skoda dealer to be serviced to skoda specifications & have the same service & parts replaced the same as if you the customer was paying for it.

That was my thoughts; especially to maintain the warranty and FSSH. 

There are 2 other members with similar issues that have been raised with Skoda regarding approved used cars.....

There are 2 other members with similar issues that have been raised with Skoda regarding approved used cars.....

 

Do you know who please?

Search for approved used should yield their threads.  One  the cambelt was never changed.

Found one of them. Thanks

I think this was the other - http://www.briskoda.net/forums/topic/276391-vrs-picked-up-today-great-car-not-a-great-dealer-experience/

That thread is about the Hand over of a brand new car.

 

george

That thread is about the Hand over of a brand new car.

 

george

You're right, it was actually this one - http://www.briskoda.net/forums/topic/280150-a-aproved-used-car-my-road-trough-hell/?view=findpost&p=3318107&hl=%2Bapproved+%2Bused

 

I think there's another as well, but cant find anything.

I remember another couple of threads i posted in on the Subject of Skoda Approved Cars, which were in the Suberb Section only a few weeks ago.

Not finding them though.

sorry.

 

Regarding this thread.

When doing a deal with any dealer, getting the details on a Service History, and what the Dealer will do before you buy, Belt Changes etc is part of the buying and agreeing the price you will pay.

Often its when its worth saying you will pay less & have the Full Service done yourself.

The Dealer is either going to prepare & Present a Used Car properly, 

or if not, the country is full of used cars that are properly prepared and serviced.

 

george

Update: Skoda CS rang today and they are going to investigate my case for me and see what should have been done. 

Just an update on this.

 

Had the car into my local Skoda garage (who have been very helpful - even if the Rapid loan car did have empty McDonalds wrappers in it!) and have done the following:

 

• Spark plugs renewed
• Brake fluid changed

They have also identified that the following needs changing:

 

• New memory button switch pack required
• New sun-visor due to broken earth wire
• Drivers seat belt needs replacing due to not retracting correctly unassisted

 

The clutch has been making a squeaking noise when engaging it; to me it sounded like two rubber joints needs a bit of a lube (it had that rubber or rubber noise) but they say it needs a clutch kit. The clutch is biting fine and drives fine. No other noises apart from this strange rubber on rubber noise. I'd like to get that resolved but can't believe it needs a clutch for that. Any thoughts? I don't want to have work done un-necessarily. 

 

I didn't have to pay a penny as the supplying dealer are paying direct for the plugs and fluid change. Warranty work will be arranged when the warranty lady is back from Holiday. They did manage to mis-place my MOT, car invoice and the warranty letter which is annoying but can hopefully be found soon! It's not in the car for sure. 

 

SUK have been very good and I am expecting a call back from them on Wednesday to see how things are coming along. 

I bought a "Skoda Approved Used"  09 reg Octavia TDI in August 2013. 

 

The car was a month past it's fourth birthday. The service schedule booklet was a 'replacement' (conveniently ?!) and

no service receipts but as it had always been serviced by the Skoda dealer and was advertised as having a Full Service

History I figured that it would have had everything done.

 

I found out that it didn't have a timing belt replacement at 4 years (Skoda recommendation 4 years or 90K whichever 

comes first).

 

Have been in touch with Skoda UK and they contacted the dealer.

 

The long and short of it is that the dealer said they're not willing to contribute towards the timing belt change.

 

I've asked Skoda UK to send me the full terms and conditions of the Skoda Approved Used scheme. 

They told me that the dealer will also have their own separate Skoda Approved Used scheme terms

and conditions. I suggested that as it was called 'Skoda Approved Used Scheme' I'm surprised that

the dealer scheme could differ from the Skoda UK scheme.

 

I had the car serviced on Friday and was speaking to the service technician today.  He said that there were a

few items which should have been carried out previously as part of the servicing schedule (it's on variable

servicing) which hadn't been done.

 

I guess I really should have asked to see the service schedule and a printout of the work when I bought

the car but you just don't expect a car which has been sold with 'Full Service History' to have things missed out.

 

I'm wondering if I have rights to a full service history printout for the vehicle (i.e. showing what work had been

done and what date) ?

Edited 27 January, 201412 yr by trevorrg22

Any thoughts on the clutch.... Yes they are offering you a new clutch... Take it with both hands!

How are you doing by the way? Still working in the same place?

Edited 28 January, 201412 yr by cheezemonkhai

Any thoughts on the clutch.... Yes they are offering you a new clutch... Take it with both hands!

How are you doing by the way? Still working in the same place?

 

Well, after a brake fluid change the squeaking disappeared. It appears the seals are sensitive to brake fluid type and this can lead to a squeaky clutch action. Several cases of it in the Superb owners lounge. 

 

Other than do great thanks. Now got 2 kids and yes still at the same company. Did you see the news about who is taking us over though?

 

How are you doing?

The cambelt change and brake fluid change are both the responsibility of the owner to request when booking a service, neither are part of the regular service. The reason being, these could have been done elsewhere very recently and you would not want them doing again and footing the bill.

 

If you want a cambelt and Brake Fluid change, book these items in addition to the service being carried out. For brake fluid, the first change is now at 3 years and then every 2 years afterwards.

It may be possible to have the Servicing done at Skoda Dealerships for better prices than the 'National Pricing'.

 

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/servicing

 

Maybe even cheaper at a VW Dealership

http://volkswagen.co.uk/owners/servicing/regimes

Well, after a brake fluid change the squeaking disappeared. It appears the seals are sensitive to brake fluid type and this can lead to a squeaky clutch action. Several cases of it in the Superb owners lounge. 

 

Other than do great thanks. Now got 2 kids and yes still at the same company. Did you see the news about who is taking us over though?

 

How are you doing?

 

Yes, but your side of the company will be ok.

I still have dealings with the HPC side of the place and talk to lots of the guys in the NSS (or whatever it's called now) side.

 

I'm doing fine, drop me a PM with your mobile number if you have time as I've got a few systems in the area and will likely pop in.

If I do I'll buy you a pint at the local

 

Shame you didn't get a whole new clutch out of it IMHO, but hey