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Using Road angel 2 with mapping software?

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I have a RA2 and a laptop but cannot seem to get it to work with Autoroute 2004. I have connected the usb to the RA and the lappy and tried to get it to track, it just says that port is not working (or something like that) the laptop is trying to use Com port 3. Any ideas on what i am doing wrong here pleae..

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