Had my car switch to long life servicing from fixed, the car has long life oil in, but the service counter seems to have been reset. The dealer says give it few weeks an the system will sort it self out and the sensors will check the oil quality. I must say I have my doubts about that, anyone know if it's true?

Your car has been set to variable service, which will be up to around 19,000 miles depending on the type of journeys and how you drive the car. You can check how many miles to next service on the dash display. 

If you have the free servicing offer, or do less than 10,000 miles a year you should be on fixed.  See also - http://www.volkswagen.co.uk/owners/servicing/regimes

 

Yes all cars come from the factory with long life oil, and when reset the interval will show ---- for approx 500 miles.  This is how you know a car has been correctly serviced as variable/long life.

If you have the free servicing offer, or do less than 10,000 miles a year you should be on fixed.

Why should it be on fixed on the free servicing deal, I've not see that anywhere??

Why should it be on fixed on the free servicing deal, I've not see that anywhere??

The servicing deal is for 3X 10K/1year services.

 

Check your finance agreement and the supplementary servicing offer terms.  You should have been given these - I was by VW for my 2 free services for buying a used vehicle.

The servicing deal is for 3X 10K/1year services.

Check your finance agreement and the supplementary servicing offer terms. You should have been given these - I was by VW for my 2 free services for buying a used vehicle.

Not got my my car yet so the only paperwork I have is the the order form. Would be annoying if that's the case as a service every 10k quite inconvenient.

In the small print on SUKs website it's just says the free serving is limited to 3 years or 30k miles whichever comes first so I'd take that as 3 fixed services or 1 variable......

Not got my my car yet so the only paperwork I have is the the order form. Would be annoying if that's the case as a service every 10k quite inconvenient.

In the small print on SUKs website it's just says the free serving is limited to 3 years or 30k miles whichever comes first so I'd take that as 3 fixed services or 1 variable......

I didn't take free servicing as car is ex demo, and that offer was point less as finance was 7.9%( I got 4.8% else where) and with me doing 25k a year I would only have one free service, compared to the car set to long life.

Not got my my car yet so the only paperwork I have is the the order form. Would be annoying if that's the case as a service every 10k quite inconvenient.

In the small print on SUKs website it's just says the free serving is limited to 3 years or 30k miles whichever comes first so I'd take that as 3 fixed services or 1 variable......

Specifically says service offer doesn't cover variable only fixed intervals.

What's your annual mileage?

Specifically says service offer doesn't cover variable only fixed intervals.

What's your annual mileage?

About 15-20k, might just get it put on variable anyway to save the hassle, putting it on fixed would only save me £180 and I can do without the hassle of keep taking it in.

It's a bit odd they even do that cos on a fixed they'd have to do it 3 times where as on variable it'll only cost them the first service.....

Edited 2 October, 201312 yr by Neily03

Thinking again and if it is the case that its fixed only then i'll have the first 3 free fixed services and when it goes in for it's 40k service i'll get it put on variable. 

I think most high milers have had it set on variable on service 3, possibly paying to top it up?

I'd email skoda UK themselves as the free servicing hasn't accounted for those who may do 20k+ a year.

Just checked with the dealer and its 3 fixed services. I'll just get it put on variable after the third.

Your car has been set to variable service, which will be up to around 19,000 miles depending on the type of journeys and how you drive the car. You can check how many miles to next service on the dash display.

Yes it says 18700, but the car has already done 6000 when they switched it.

Yes it says 18700, but the car has already done 6000 when they switched it.

They've simply reset it rather than switch it over which would have kept the elapsed mileage correct.  They can fix it using VAS, or if you have VCDS yu can do it yourself.

Neily03 is spot on, I do about 22K miles per year but will still take it in for the 3 free services and get it set to variable on the third so I won't have to pay for a service until 48.7K. If you go for one free variable service, you have to pay at 37.4k miles and most dealers will refuse to do a free variable service even though it costs SUK less overall. From experience with the Superb, the variable service maximum is 30,000 km which equates to approx 18.7k miles but if you drive it hard this will reduce.

Just to add to what Matt Pez wrote, I had a new MkV Golf back in 2004 and got the service interval set to variable from new. The service light came on at 8500 miles!

Mind you, I did have it remapped and drove it like I'd stolen it. :-D

Sent from my Nexus 4 using Tapatalk 4

Hoping to get some feedback on this old topic.

 

I'm about to buy a 2015 Octavia 1.4TSI DSG as Approved Used, which was on longlife for 3 years due to commuting (which seems honest). It was private owned - not fleet. It's a decent car and seems in good order having done 60K. The service history is fixed until 2017, where it then did 25,000 miles between oil changes in 2017/2018. After this it was serviced at 18,000 miles at 18months (without the 12month inspection, although with MOT at Skoda) , and then less at than 10,000 miles.

 

It was sold to me as Skoda stamped full service history and with 2 years Skoda used car warranty. Now having read about Skoda servicing, especially longlife, I'm questioning if the car really does have a FSH. I know it doesn't for fixed servicing, but what about longlife?

• 25,000 miles between servicing: Skoda UK and another dealer confirmed it should be 2 years and max 18,000 miles. My dealer claims in 2017 Skoda allowed the engine to inform the driver with no mileage limit - the mileage limit was a more recent thing. Does anyone have knowledge to know if this is true? - i'm suspicious on this! Will call Skoda UK again tomorrow to confirm, but they weren't all that helpful for my first call. Has any one heard of Octavia TSIs running 25K without the service light coming on?
• Will the warranty be valid? I've asked for confirmation that the service history will not effect the Skoda Used car warranty. Reading this forum, it seems every claim under warranty needs to be fought for, so I'm concerned the 25K miles would make for an easy claim rejection.

Thanks!

 

From what I recall when I used to run a car on variable the max was 18k and the service warning would trigger before then. 25k sounds a lot tbh. However if they take on the car via an approved used scheme then I wouldn't have expected them to argue about the previous history given a warranty claim. After all, they have effectively underwritten the cars quality? Just as a matter of interest has the dsg box got service history? 

5 minutes ago, durhamfisher said:

Just as a matter of interest has the dsg box got service history? 

 

1.4TSI will be DQ200 dry clutch that has no service schedule, so unlikely to find anything in the history for it

8 minutes ago, Kenai said:

 

1.4TSI will be DQ200 dry clutch that has no service schedule, so unlikely to find anything in the history for it

I see, cheers for pointing this out.

1 hour ago, durhamfisher said:

From what I recall when I used to run a car on variable the max was 18k and the service warning would trigger before then. 25k sounds a lot tbh. However if they take on the car via an approved used scheme then I wouldn't have expected them to argue about the previous history given a warranty claim. After all, they have effectively underwritten the cars quality? Just as a matter of interest has the dsg box got service history? 

Agreed - I can't find any source that confirms 25K would be acceptable even if driven incredibly kindly. Good point about approved used - although they shouldn't have sold it as FSH if if it's 7K over a maximum service schedule. Also I phoned another dealer, and they weren't so convinced the warranty company wouldn't use this to their advantage, and my disadvantage if something went wrong. 

1 hour ago, EdStan said:

Agreed - I can't find any source that confirms 25K would be acceptable even if driven incredibly kindly. Good point about approved used - although they shouldn't have sold it as FSH if if it's 7K over a maximum service schedule. Also I phoned another dealer, and they weren't so convinced the warranty company wouldn't use this to their advantage, and my disadvantage if something went wrong. 

I was in a similar situation to you only yesterday. I was looking at a car with my son. I picked up that it was one year over its due service date but under miles. At first they said it wouldn't be a problem but I pushed them on the warranty claim issue and they got a bit windy and finally said it may not meet approved used standards. They would have to do some more checks and come back to us. I suppose the only real test is in the event of a claim. 

Some DQ200 7 speed twin dry clutch DSG's are part of a 'Recall action / Service Campaign, Skoda Secret Service campaign type thing. '34H5'.

So ones from 2013-2015 might benefit from the Software Update that was started as a preventative measure.  This is not just with the Octavia, 

it can be and VW Group vehicle from 2013-2015.  

http://skoda-auto.com/services/recall-actions