Garage have offered me 3 services. Refused to extend warranty. Think its time to invoke the 30 day return clause

 

 

3 services maybe worth £500? I think i would just go with that, seems a reasonable offer.

I think 3 services is a satisfactory result

 

Fair enough you were not informed that it was used as a hire car, but the car has warranty and shouldn't let you down. As posted earlier it could have been owned by someone who never checked levels, tyres etc. If it had been a dealer demo car that would have been abused and most people who rent cars just want to get from A to B

Garage have offered me 3 services. Refused to extend warranty. Think its time to invoke the 30 day return clause[/

Hi

Nobody likes to feel as if someone has "put one over them " and been done but if you like the car it drives and looks good and you feel you got a good deal at the time I would take the 3 services.

I would thereafter speak with SUK telling them how the dealer appears to be selling cars and how you feel about it . ( you might get a further good will gesture)

What you don't want is to find yourself walking out to the car and not being able to look at it or enjoy driving it or even wanting to wash it ( I bought a Citroen once what a mistake )

You don't even need to use that dealer again .

All the above is just my opinion

Hope everything gets sorted for you

Regards whoosh

Think its time to invoke the 30 day return clause

Isn't it a 30 day/1000 mile exchange rather than return scheme, guarantee or whatever?

Yes it is an exchange, then you can choose any other used approved from Skoda UK stock. If the car you fancy changing for is a bit more ££'s etc you have to fund the difference.

At least if you involk the exchange you can get something that is not an ex taxi/hire car or what ever it was.

Hope it all works out, my Octavia is an ex demo and I know it had a hard few thousand miles as a demo but I knew exactly what it was before buying.

As already stated the only risk with unknowingly buying an ex-rental is the possibility of paying market value for it.

 

You shouldn't as ex-rentals are worth less. The only way you can pay what the car is really worth is if the dealer is upfront with regard to ts origins.

 

In this case they weren't and have offered you a discount as a result - £500, which would have been a fair discount off the screen price at the time of purchase had you known at the time is was ex-rental.

 

Being on a rental fleet is unlikely to influence the cars short or long term durability.

 

Ask yourself this. On the forecourt there are two Octavia's. Both identical - mileage, spec, colour, condition etc.

 

One is an ex-rental, the other is an ex-fleet or private ownered vehicle. The ex-rental is £500 cheaper.

 

Which would you buy? If you'd have paid the extra then you need to return this car you have as you'll never be happy with it.

 

If you'd have taken the discount then all is good and its time to move on...

throwing in that 3rd year service is very easy for them. Will probably cost them around £30. The fact that won't throw in the extra year insurance is probably because that would involve a much bigger outlay for them.

 

As I have said. Your tone on all your posts indicates your always going to have doubts in your mind

Personally, 3 free services wouldn't cut it for me.

 

Ultimately it's your money, and you're the one that will have to live with it. So do whatever you feel comfortable with.

The approved Skoda used car scheme offers a 30 day / 1000 miles exchange policy.

I have had a few of these cars and never had a problem, you still have the rest of the 3 year / 60000 miles warranty.

When you buy any used car you have no idea how the car has been driven by the previous user / users. One previous owner could have been a little old lady who over revved it, slipped the clutch and crashed the gears.

The alternative is to buy a new car and get the best deal you can. 

I bought mine as an ex-leasing. it was in the forecourt, was 6 months old, had 8.000 KMs in it and was about 1250 Euro less than a 1 year old with 35 000 kms .... (same car and spec). Have put over 5000 Kms in it since I got it (4 months ago or so) and am, so far, not really bothered and the car has showed no issues.

 

Having said that I actually had to dig a little bit when viewing the car to get the information it was an ex-Lease car. Got 700 Euro Discount more on it for a total save of over 1950 Euro.

 

Maybe in the future it will see this as a mistake but so far, am very happy with the car.

Edited 9 December, 201312 yr by ruiatalmeida

For what its worth, one of my previous Skodas was an ex. Alamo Hire car. I bought it with 13K miles on the clock, and then went on to own that car for 4 years and 100K miles. The car never put a foot wrong, nothing ever failed, it fact it was the most reliable car I had owned up to that point. Would I buy another, yes of course I would, I lost no money when I sold it and the person who bought it from the dealer afterwards will have no idea of its past. The reason for that is the keeper details for the rental company will be lost at that point.

 

Virtually every car less than 1 year old on a forecourt will be a demonstrator, a courtesy car, pool car or ex rental. Secondhand fleet sales rarely kick in until the car gets to three years old, and private cars will start to appear at around the one year+ mark.

 

A one owner vehicle, could have suffered in just the same way as any other secondhand car. I pity the poor soul who drove around in my MK1 Octavia vRS when I sold it, it had done in excess of 100 laps of the nurburgring and other track days.

I had exactly the same issues and the car had minor faults Dealer not interested regard to the missold car , Trading standards took it up with me after a lot of correspondence nice chats with Skoda uk . Trading Standards did visit the dealer and reported back to me said they had advised them with regard to how their cars are described, they were not prosecuting themselves but advised me make a claim for mis selling in the small claims court and they would advise me and supply me with relevant paperwork and details of their enquiry I was diagnosed with prostate cancer and as my radiotherapy took preference so I did not continue with my claim, sad to see this blatant mis selling is still going on.

I was looking at a Ford Mondeo in a Ford main dealer recently, I am in Ireland and the car was a UK import. I was in the process of buying this car, when asked about previous owners, the salesman told me that it was a Ford UK car. I could see the mark where there was a "Diesel" sticker on the fuel cap for the Numptys.

 

It doesn't just happen in the UK, it's obviously a standard practice in the industry. The safest thing I suppose is be direct with the question  "is this car an ex-hire car" and get the answer in writing.

I was told my old Octavia was a Milton Keynes HQ car but when the V5 came through it was registered to the Capita group. Not my issue anymore though

I was looking at a Ford Mondeo in a Ford main dealer recently, I am in Ireland and the car was a UK import. I was in the process of buying this car, when asked about previous owners, the salesman told me that it was a Ford UK car. I could see the mark where there was a "Diesel" sticker on the fuel cap for the Numptys.

 

It doesn't just happen in the UK, it's obviously a standard practice in the industry. The safest thing I suppose is be direct with the question  "is this car an ex-hire car" and get the answer in writing.

 

 

the sticker doesn't always mean hire car, the cars i use at work have the same sticker and they certainly aren't hire cars. 

Maybe it was the "Hertz" sticker then!!

 

 

 

 

 

 

 

 

 

Joke.

I bought a ex-courtesy Ford Focus.

 

Admittedly is wasn't hidden from me. Car was fine for the 3yr I had it, not perfect but nothing that wouldn't have happened anyway.

Being ex-hire isn't a guarantee of it being a lemon.

 

But it's your car and you have to live with it.

Thanks to everyone who contributed to this post.

I took some legal advice and would have been well within my rights to return the car within 30 days.

Also, the way the car was sold went against the OFT guidelines for the sale of used cars.

However, the difficulty of returning the car and finding another put me off.

The dealer has offered to pay for two services and has extended the warranty by 12 months, which I think is a good outcome for all.

Thanks again to all for your help.

I am in Ireland and the car was a UK import.

My experience of both trying to buy a car in Ireland and watching the (Irish) transporters leave the storage compounds of the bigger auction sites tells me, virtually every nearly new car for sale in Ireland must be a UK import. They were mostly pretty poor examples and hugely overpriced due to the VRT. In the end I bought a Mazda 3 here, took it over and paid another £2k VRT and still saved myself about €2100.

I also got to find out about the history of the car after I used voice dialling to call 'home' and inadvertently rang the home number of the previous owner!