fabia vrs se rear bumper

For all those out there with a vrs se (2007) lets just hope you don't need a rear bumper in the near future.... I had a slight accident in March 2013.... and as yet, I am still awaiting a replacement from Skoda.... they have everybody involved from here to the other side of the world...... they acccept the bumper(s) were faulty and the wrong mold but as yet am still awaiting a resolvement........to add insult to injury, when I approched skoda about rust on the sill, they pointed out that they would have to look at all factors including my commitment and loyalty to skoda..... I think they have a nerve.... don't suppose I will get as much as a sorry for the wait..