Might seem like an odd question and I wasn't sure where to post it so please move if irrelevant.

I've got a fabia ii vrs on finance and it has broken down and had to be taken to skoda until they can fix it. They have given me another little skoda fabia (1.2 tsi) for the mean time but technically I am still paying for my vrs. Is there anything that means that I should get some of my monthly payments back as I'm paying for a car that I'm not driving?

And if so is there a certain time scale they have to fix my car before I can get money back? Or is there no such thing?

Any insight would be good

Thanks

How long have you had it, what type of finance? You won't get anything back in terms of monthly payments I don't think.

Had it just over a year and I think it's the pcp finance. Might give Volkswagen finance and see what they say. It would surprise me greatly if I got a penny back.

You've had it quite a while so there's pretty much zero chance of getting your money back. However they will have to get it fixed for you..with minimal inconvenience to yourself..which they kinda are by providing you with a car of the same size.

If it needs a new engine it will get one, and thats going to cost Skoda UK around £4,500.

 

It is unlikely you are going to be able to reject it, it can have the new engine fitted within 10 days.

 

Get in touch with Skoda UK Customer Services,  John Good or one of the Other Mangers,

and they can arrange a vRS as a Courtesy car, or maybe a Octavia vRS, or similar,  the Dealer might not bother, but Skoda UK should.

Edited 29 August, 201411 yr by goneoffSKi

What do Skoda dealership say is wrong with it??

 

Justification for time off the road.

Might seem like an odd question and I wasn't sure where to post it so please move if irrelevant.

I've got a fabia ii vrs on finance and it has broken down and had to be taken to skoda until they can fix it. They have given me another little skoda fabia (1.2 tsi) for the mean time but technically I am still paying for my vrs. Is there anything that means that I should get some of my monthly payments back as I'm paying for a car that I'm not driving?

And if so is there a certain time scale they have to fix my car before I can get money back? Or is there no such thing?

Any insight would be good

Thanks

Do you mean you want some recompense for your car being off the road?

I wouldn't normally mind but surely it shouldn't be breaking after a year old? I've already had trouble with my oil consumption on it. Will be interesting to see what they say is wrong with it and see if they can come up with some excuses.

Not having a dig at the op, you have not said what is wrong with the car. We don't know how you drive or how good you drive. You may even be a very harsh gear changer or breaker. Just accept they are fixing the car, cars will go wrong it's a fact of life even if we like it or not regardless of age. If man makes it, man will break it, that's how I look at things in life.

He has a Fabia MK 2 vRS 1.4 TSI CTHE engine car, and 20 % of the 1,800 Early CAVE Engines in the UK Failed. 2010-2012

(that is between 20-25% of the 1,800 cars have had engines replaced.)

 

Now a few of the 1,200 CTHE 2012-2014 have Spark Plug Failure & similar problems and issues as the Early cars did.

 

So Skoda & VW know what the Issues are.

It is some Skoda Dealerships that are a bit slow on the getting on amd Diagnosing if its one Plug failing and replacing ll 4 plugs,

or more serious.

The Spark Plug Service Schedule on this engine has been 40,000 miles since 2009, yet many fail at half that mileage.

Skoda / VW have not issued any Technical Instructions on the Spark Plugs.

Edited 29 August, 201411 yr by goneoffSKi

From memory this is the infamous £20.5k Fabia with the steep monthly payments right?

No wonder you are hacked off mate! The fact it's broken and you are still paying for it just adds insult to injury. Sadly I don't think you will get any recompense in terms of your monthly payment.

Will keep my fingers crossed they get it fixed pronto for you!

Don't think you'll get about anything back - they've given you a hire car so that's good of them. At least you're not being charged daily for it.

It'll be fixed under warranty and you'll be on your way. Simple.

Think I got rid of mine at the right time, bit worried about keeping it after warranty ran out let alone during warranty!!

I wouldn't normally mind but surely it shouldn't be breaking after a year old? 

 

 

Mk2 Fabia vRS you say?        

 

 

Its not likely but my experience of Volkswagen Finance is that they are reasonable people to deal with. Dependent upon what is wrong with your car may shape how you take the next step and/ or receive some recompense.

buyer beware, that is all.

I think expecting any refund, or demanding compensation, is not reasonable under the circumstances as Skoda are fixing your car and providing you with wheels while your own are indisposed.    I don't think VW Finance will get involved as their T&C's are crystal clear inasmuch as you are responsible for meeting the monthly payments no matter what!  

 

However, as a gesture of goodwill the Customer Relations department at Skoda may consider extending a voucher towards your next car purchase, parts, accessories or servicing if you write to them reasonably explaining the hardship you suffered, loss of your time waiting for the vehicle to be collected etc.   Going for the empathy vote of the person who reads your letter/email is always worth a try, rather than adopting the "I should get com-pen-say-shun" style that will put peoples' backs up straight away!

 

Good Luck!

Thanks for all the comments guys, it's not like I'm going to try and bargain or argue with the dealership or skoda but I was just wondering what happened when these sorts of circumstances come up as I couldn't find much on the internet. Will hopefully hear something from the dealership tomorrow regarding what is actually wrong with the car.

The t&cs are crystal clear with regards to meeting the payments but equally as they own the car they are responsible with providing you with a vehicle which is up to standard and fit for purpose. If its not then they are not meeting their contractual obligations either.