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Shark Remap - OBD Port?

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I have contacted my local Shark agent ( Perfect Touch ) regarding a remap on my 2012 (MY2013) TSI VRS.

 

They state that it is an ECU out job due to the encryption. I thought Shark had cracked this and could do it via the OBD port? Have i been misinformed?

 

Ta.

It can be done from the ORB port. Some dealers can't do the diesel yet but yours is perfectly fine.

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Well Shark say it can. Their agent insist it cannot.

Looks like I will be going to Revo unless they can sort it between themselves soon!!

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