Spoke to a VW/Skoda specialist about services, they dont have access to the Skoda digital service thingy, they use TPS for parts and say warranty wouldnt be affected

sound about right?

http://www.mackenziesvwaudi.co.uk/

Skoda Service

Fixed Price Servicing

All models up to 2000cc Price includes parts labour & VAT

Special web offer - only availble when you book online

Please see Home page for booking form

Minor Service £105 Due every 12 months or 10,000 miles

Major Service £225 Due every 24 months or 20,000 miles

Cambelt £298 Due every 4 years

For Variable Servicing or vehicles requiring Longlife oil add £25 to above prices

What's included:

Both the Interim and Major service include the following - items in bold are not applicable for an Interim service

Electrics: All lights, warning lamps, wipers and horn function check

Vehicle exterior: Lubricate door locks, hinges and bonnet catch - check mirrors - inspect windscreen for damage - wiper blade condition - check function of headlamp washers

Under bonnet: Oil and filter change - battery check - coolant level and condition of hoses and radiator - top up screenwash - check all fluid levels - check auxilliary drive belts - replace pollen filter - replace air filter - replace fuel filter [diesel only] - spark plugs inspect and replace as necessary

Under vehicle: front and rear brake discs and pads check condition and advise on remaining wear - check engine, gearbox, steering and suspension - check exhaust for leaks and damage - check underbody for damage - check front and rear axles [Quattro models only]

Reset service indicator and report any faults stored in vehicle's onboard computor

Edited 8 April, 201511 yr by lichfielddriver

They will not be putting it on the VAS Diagnostic then and doing any Software Updates or Enhancements,

or have any TPI that refers to your vehicle.

 

It is a Free Market in the EU so your Warranty will not be invalidated,

but maybe forget about Goodwill Gestures, and at some point you might benefit from a Update to your ECU, or being alerted to Skoda SErvice Campaigns, or Secret Service Campaigns.

Personally I wouldn't use them after personal experience. On a car of mine, they messed up variable service settings (set it as petrol not diesel, god knows what oil they really used) failed to use new bolts and nuts when they should have on a job (according to the Audi workshop manual), fitted some random nut and bolt to replace something they damaged on a suspension ball joint that had an integrated stud. But worst of all, replaced the offside driveshaft gaiter, when I'd asked for the nearside one to be replaced, their own job sheet said nearside, and the nearside one was the one obviously leaking grease. I actually suspect that it was leaking after their previous job, but can't be sure of that.

 

That said, I wouldn't use the Stafford Audi place either but that's for different reasons albeit on the same car.

 

I do, however, use Eardleys in Newcastle for our Skodas. Not the cheapest, and not perfect, but still prefer them to my experience of that independent 'specialist'.

 

EDIT: Sorry, the random nut and bolt was because a plate with three welded nuts had been damaged so a nut was missing.

Edited 8 April, 201511 yr by lowedb

lets hope Skoda are better than Citroen then, I still have nightmares about them

Check out the Servicing cost at the VW Main Dealers, the cost often undercuts the Skoda Dealership,

More servicing done for your money correctly, even the Audi Dealership can beat Skoda charges.

 

Vorsprungdurch technik.    

 How VWG cars with the same engines as a Skoda can show lower Annual costs in Car Reviews and Comparisons.

To avoid any future warranty 'issues' I would always use a Skoda dealership while still in the warranty period. Last time mine had a service it also had a software update - I'm not sure independent garages have up to date access to this info, and not having an update when it should have done etc etc...

 

Proving that genuine parts have actually been used despite what the invoice states might or might not affect a possible warranty claim but you don't want to find out the hard way.

 

Mine is a company car so its not my money/problem either way but I personally wouldn't chance it.

Using a Vokswagen or Audi Main Dealer give you that exact same Warranty Protection & Updates and Service Campaign work.

 

Using a Skoda Main Dealer should mean you are told about Service Campaigns, Updates etc,

and that they get done when the car is in for Servicing,

pity that is not always happening, and just how often they get the Service Schedule / Guidelines wrong.

You would think it being the reason they are there, and since it is Skoda that they see day in day out it would 

come easily to them.

(Every 24 months/20,000 miles)

This includes:

Oil & filter change (fully synthetic oil)............................4ltrs+ filter

Replace pollen filter†...............................................filter

Vehicle inspection and report**

Replace air filter†..................................................filter

Remove wheels and check brakes

Check/adjust tension of all drive belts

Check/replenish gearbox oil (where applicable)

Check/replenish final drive oil (where applicable)

Full vehicle road test***

Vehicle and software enhancements from ŠKODA's database

Check suspension system

Check heating/air con operation

Diagnostic check including report

Re-set service interval display

Wash and vacuum

ŠKODA stamp in service book

£259

seems alot for 3 filters and 4 ltrs of oil, and quick wash/wax...

I don't disagree but; if it means that during the warranty period there is no chance of a warranty denial then its worth its weight in gold. Once out of warranty take it to any independent / garage of choice.

My last two services (18k and 36k) at a Skoda dealer cost £207 but I did negotiate plus I supplied the oil at £34 for four litres from Euro Car Parts, yes correct grade of oil.   If I had not "arranged" a price it would have been obviously a lot more but I have got to know the staff and even if I am paying a touch more to me it is worth it in the long run if you need help in the future from either the dealer or indeed Skoda.

I have always used the main dealers to look after both my cars, and have done for the last 15 years or so, I always get good service, and at least if you have any issues that the dealer can't resolve you always have a manufacturer to shout at, although I have never needed to.. 

 

I have mentioned this before on here if I remember correctly... 

 

About 12 months ago my faithful workhorse that does almost 100 miles a day round trip to work. 60 plate Seat Ibiza had developed a tapping sound when cold... now bear in mind this has always been serviced and maintained by the dealer... 

 

The car was a couple of months out of warranty and done just short of 60000 miles ... 

 

My dealer had the car in to investigate the noise, only to find a small amount of "piston slap" and more an issue, part of a valve collett had gone missing causing the valve gap to increase  hence the tapping..... I was lucky the other half the collett had held on or the valve would have dropped... I do 60-70MPH both ways to work!

 

Once all the engine had been stripped to find the collett it was nowhere to be found, you could see where it had travelled by the marks..... So, new engine required.... 

 

The dealer asked me to email him with all the registrations of the Seat's I had had, and he was confident of a contribution from Seat for the engine, total bill £4500! all in..... 

 

Now, I was expecting maybe 50% at the most as the car was out of warranty, but no..... the total I paid was for the initial investigation and strip down... cost to me £400 

 

So, if I had had my car looked after by an independent, and there are some top class one's about, would Seat have paid almost 100% of the bill? I think not...... I would have had a contribution, but I am sure I would not have all.... 

 

As I say I get a good service from my dealer, they are both Seat and Skoda dealers so look after both my cars, yes, I pay a little more... but as shown above it does pay in the long run if needed... 

Spoke to a VW/Skoda specialist about services, they dont have access to the Skoda digital service thingy, they use TPS for parts and say warranty wouldnt be affected

sound about right?

http://www.mackenziesvwaudi.co.uk/

Skoda Service

Fixed Price Servicing

All models up to 2000cc Price includes parts labour & VAT

Special web offer - only availble when you book online

Please see Home page for booking form

Minor Service £105 Due every 12 months or 10,000 miles

Major Service £225 Due every 24 months or 20,000 miles

Cambelt £298 Due every 4 years

For Variable Servicing or vehicles requiring Longlife oil add £25 to above prices

 

The problem here is that unless you use the same garage for every service (and they are diligent enough to hold records, or you do it instead) no one knows what has been changed at the last service or what needs changing at the next service.

 

This is one major advantage of having a service booklet in the glovebox, which by removing from all new cars is another method by Skoda to force or persuade you to use their franchised main dealers for their online service records.

 

The price isn't enough of an incentive either. Skoda's national pricing policy has a minor / fixed service at £139...

 

http://www.skoda.co.uk/owners/service-and-maintenance/national-pricing/servicing/

 

The garage above charges £105 + £25 for the VW507.00 spec long life oil all new diesel engines require, so £130.

 

There would be no incentive to use the independent garage for me in this case.

Edited 9 April, 201511 yr by silver1011

(Every 24 months/20,000 miles)

This includes:

Oil & filter change (fully synthetic oil)............................4ltrs+ filter

Replace pollen filter†...............................................filter

Vehicle inspection and report**

Replace air filter†..................................................filter

Remove wheels and check brakes

Check/adjust tension of all drive belts

Check/replenish gearbox oil (where applicable)

Check/replenish final drive oil (where applicable)

Full vehicle road test***

Vehicle and software enhancements from ŠKODA's database

Check suspension system

Check heating/air con operation

Diagnostic check including report

Re-set service interval display

Wash and vacuum

ŠKODA stamp in service book

£259

seems alot for 3 filters and 4 ltrs of oil, and quick wash/wax...

 

I mention this on most service related threads.

 

Do not buy the £259 major / long life service. It is a rip-off - unless you can be sure you are benefiting from all the parts being offered.

 

The only added items you get on the £259 major service compared to the £139 fixed service is:

 

Air filter

Pollen filter

Fuel filter (diesel only)

Spark plugs (petrol only)

 

BUT these additional items are only replaced "if required".

 

For almost all engines these parts are not specified as being needed until at least 60,000 miles or 3 years old, often longer (another disadvantage of Skoda removing the service book, no one is able to determine when items are specified as needing to be replaced).

 

If you are paying for a £259 variable service before 3 years / 60,000 miles you are spending more money than needed, up to £120 more to be more precise!

 

Even if you ask for a £139 minor service (oil and oil filter) and then add on the extra parts from the dealers menu pricing it is still less than £259 (at least at my local main dealer).

Edited 9 April, 201511 yr by silver1011