Hands free help needed

[Madasaskaven]

Guys, I need your help here please.

My hands free has stopped working properly. I have a 2ltr SEL spec Octavia with the standard head unit I forget it's name but it starts with an A. The phone shows connected when I try to call anyone, but I get no sound, either when people ring me or I ring them. For the love of god I've tried looking up in the hand book but can't see the answer. Is there a mute button somewhere that I may have pressed and left on?

Hope someone can help cos if I go back to the dealer and ask him to look at it, and it's just a button press I'm going to look more silly than I do normally.

Thanks

Mick

[philhoward]

Depends on the phone, but some have a "bluetooth" volume (as well as ringer and normal call volumes) - I know my Windows phone (Nokia Lumia something) does.  Try calling voicemail or something and pressing the volume UP button on the phone during the call as well as on the car?

 

Amundsen is the Nav unit

[Exeterj]

Guess try reseting the Amundsen - i think you can do this by holding the on/off button in for 10 seconds.

 

Maybe worth doing factory reset to clear everything.

 

Also there was a bluetooth update available i while back depending on your VIN http://updateportal.skoda-auto.com

[Madasaskaven]

Thanks I did the re set to factory and then re set everything and I'm back in hands free mode once more.

[iain tb]

Ive just had the same thing happen in my vrs today going to try the factory reset

[iain tb]

The re set to factory settings worked for me too

[Exeterj]

Thanks I did the re set to factory and then re set everything and I'm back in hands free mode once more.

 

The re set to factory settings worked for me too

 

Nice one, glad its sorted :-)

[iain tb]

Same problem again today factory reset doesn't cure problem this time any ideas

[Exeterj]

Same problem again today factory reset doesn't cure problem this time any ideas

 

Have you seen if theres the bluetooth upgrade on the update portal for your car?

[iain tb]

Yeah says there's no update for the car