Could I ask those of you with Skoda Service packs, Extended Warranties (purchased with new car) and Skoda Assistance what confirmation paperwork you received from Skoda HQ? A little while has past since I collected my Fabia, upon collection I was told by the dealer that I would receive paperwork confirming all of the above direct from Skoda, nothing has arrived. A call to Skoda customer services didn't help much and a call to the dealer provided contradictory information to that previously given- I was told today they supply themselves (but haven't!) the Service Pack and Extended Warranty paperwork/ confirmation to me. So it would be useful to know exactly what I am missing and who provides it before I try again with Skoda HQ/ go back to the dealer. Thanks.

Not sure how long 'a little while' is, but we got 2 invoices for the 2 year service pack before getting a little pamphlet through the other day.

The Skoda assist came through within a month - just a card from the AA.

Didn't have any extended warranty.

Not sure how long 'a little while' is, but we got 2 invoices for the 2 year service pack before getting a little pamphlet through the other day.

The Skoda assist came through within a month - just a card from the AA.

Didn't have any extended warranty.

Thanks, it's been just under a couple of weeks- maybe I am being a trifle impatient then

There really isn't that much to be sent through, just some fine print - you'll have all the stuff you've paid for on your sales invoice so there isn't any question about what you're entitled too.

Only thing that might be helpful is the skoda assist phone number - 0800 526 625 - if you need them just quote your reg.

Happy motoring

I think ours took a couple of months to come through last time