Well i purchased a 2010 CR 170 Estate in white on the 11th August this year. When i took it for a test drive the air con wasnt working. The salesman said they would fix it for collection. On collection day they said it was fixed but it worked briefly and then stopped on the way home. Contacted the dealer, they had it back to fix it and a week later it came back from their specialist saying the air conditioning compressor was changed. So I collected it and it worked for 2 days before faulting again. This time the passenger side climate wouldnt go cold and it just blew through ambient air temp. The drivers side worked fine and got icy cold. So back to the dealer and 2 weeks later collected my car. They said they had fitted a new heater box in it as the flaps were sticking. So it worked for a day and faulted again. Back to the dealer who said they would fix and it went back to the specialist. They couldn't fix it so it has been booked into a Skoda dealer but that isnt until the 26th Oct. Now the engine is running rough which i think is the egr valve from previous experience.

I contacted the dealer with a view to reject it and get anothet VRS that is in their stock. Their comeback was that as I had owned it for more than 30 days I could not reject it. I politley informed the salesman that I had actually owned one of their loan cars longer than I had actually owned the car.

Now the car did have all the brakes and pads changed and a full service. But I have lost faith in the car. It is good to drivr and I lovr being back in an Octy. But with all the issues and the length of time it is taking to fix it. Would you stick it out and keep the car hoping the issues get fixed. Or stand my ground and demand another car?

If they are changing all these components for free you are potentially getting yourself a excellent deal here. If it was me I'd stick it out a bit and see what happens but also make a administration trail of the fact you wanted to swap it in as trading standards would be on your side if you wanted to give it back. Something similar happened to a mate of mine with a golf and he got a full refund after 2 months of ownership. Hope his helps

Sales of goods act overrides any dealers policy, fit for purpose and failed attempts to fix.

Thank you. I have emailed the dealer principal stating they have had 4 failed attempts at fixing the issue. If they wont let me reject the car then I will take recision and have some money back on the car. I will wait and see what he says tomorrow but I have been documenting everything that happened and has been said by the dealer.

As strange as it may sound have you tried doing a vcds scan at all or going to an air con specliest at all? It could narrow it down to where or what the problem is, then approach the dealership.

The car had been taken to an aircon/electrical specialist and so far they havent solved the issue. I personally think it is a faulty temp sensor as the climate control system has 4. I think that is why they opted for it to go to Skoda but I feel that it should have gone before now. When it goes to Skoda it will be the 5th attempt at fixing it.

I really like the car but I am just getting fed up of of going back and forth and driving Citroen loan cars!

Edited 9 October, 20169 yr by Ecomatt