Got my Kodiaq Edition about a month ago. After fitting a data SIM the Sat Nav gave excellent traffic info and the little globe symbol at the top of the screen stayed green. Left the car at home for a week while I was away working and since I've been back (a week) it's refused to connect. Little globe stays red. Anyone got any ideas on how to reset this? I've tried taking out and putting back the SIM Card. I know it's got tonnes of data left on it and plenty life left (it's a 12 month 12 GB card).

 

Also - the blind spot warning system stopped working after about a week. When I try to select it it just says "Not available". Any clues on this one?

Also recently lost the blind spot function,will be booking car in to get it checked out, lost all my dab radio icons recently too and still having issues with the collision detection radar that the garage has already recalibrated.

have you had any other issues?  My Kodiaq was 1 of the very first delivered in May ordered it in Feb very happy with it bar silly little  issues

On 11/26/2017 at 22:39, Valkyrie said:

Got my Kodiaq Edition about a month ago. After fitting a data SIM the Sat Nav gave excellent traffic info and the little globe symbol at the top of the screen stayed green. Left the car at home for a week while I was away working and since I've been back (a week) it's refused to connect. Little globe stays red. Anyone got any ideas on how to reset this? I've tried taking out and putting back the SIM Card. I know it's got tonnes of data left on it and plenty life left (it's a 12 month 12 GB card).

 

Also - the blind spot warning system stopped working after about a week. When I try to select it it just says "Not available". Any clues on this one?

Did you manage to get the little red globe to go white?

 

Mine was working fine but has now also turned red indicating that there is no data connection.  No idea how to fix it.

Been a while since it happened but I think I fixed it by resetting and putting all my details in again. Bit of a faff but it hasn't happened since. Occasionally it goes red for a short while but I think that's just down to mobile reception and it sorts itself out.

How did you 'reset' it?

 

I think that is the information raygun57 is looking for...

 

Edited 18 May, 20188 yr by silver1011

I've had alot of issues with the blind spot and rear traffic alert mainly down to the fact I had a tow bar fitted. Maybe it was just a coincidence 

4 hours ago, silver1011 said:

How did you 'reset' it?

 

I think that is the information the OP is looking for...

This indeed would be useful to know.  The google maps, weather and petrol prices etc all seem to work which suggests that the data connection via the SIM is active however the globe remains stubbonly red.

3 hours ago, raygun57 said:

The google maps, weather and petrol prices etc all seem to work which suggests that the data connection via the SIM is active however the globe remains stubbonly red.

I have that, from time to time, but then it seems to sort itself out and the globe goes white again - so I don’t worry about it!

Not with the car just now so can't give exact instructions, but basically I just went through the menus until I found something like "restore factory settings", did that then re-entered my user info.