Our salesman John was excellent and was a straight talking guy with no pressure selling. I guess it helped when he knew I am also in sales but in a slightly different market.

John answered all my questions honestly and I would recommend him as a salesman and also Derby Skoda to anyone in the area looking for a great deal.

Just to second what Dazkim said. Good price and efficient service. Resolved a couple of (very minor) niggles straight away. Agreed my trade-in sight-unseen and didn't try to squeeze any more out of me at handover. Gave me 5 days free insurance in case i hadn't sorted mine which is pretty good and Seven weeks after delivery I got an email offering a free 30 point winter check. Would recommend. 

Dealt with John on a recent purchase. No pressure, straight up talk and very honest. I didn't get the deal I wanted but I knew I was being optimistic.

I still bought the car, and will look to use these guys when it comes to servicing etc

Enquired about a car to this dealer about 10 days ago, James was my salesman, really nice guy.

Got regular daily call backs asking how I felt about the car in question which was lovely. He also sent a very professional video walk around of the car so I didn't travel to see a dud.

 

On the day of my test drive unfortunately they found multiple issues that meant it wasn't driveable, luckily he had a couple of other cars to offer which worked for me. Took one out for a test drive and almost snapped his arm off once my Part-Ex deal was offered!

Couldn't be happier with the service. Looking forward to picking up my new car in a few days!

Had to reject a car. They stuck to the buy back scheme 'by law'. When speaking to the manager he told me he was not giving a full refund because it was not fair that his dealership lost out. In that case, he was far happier to let me lose out through no fault of my own that to keep a loyal customer. Will not buy from there again. The service department also claimed that my car was not 'kangerooing'. When I asked, they had not even driven it, just stuck it on a machine.

 

I will say however, that once I agreed to the buy back, the money was transferred quickly and efficiently. The experience saddened me but I would not say that people should not buy from them.