Dear Bri Skoda Members,

 

Wondering how MANY 2017 2018 Superb diesel / Octavia diesel owners are experiencing their cars DYING out on the open road if they have DISABLED stop / start at beginning of each journey?   This is (in my case) when having to slow down for something like a tractor and trailer coming out of a field.   As I change down through the box (SIX SPEED Manual 190 bhp d) the car DIES and punching the s/s button does nothing.   A message flags up on the dashboard telling me to re-start the car with the ignition key!   VERY luckily nobody has piled into the back of me and written off my car or WORSE injured me as well.

 

The car has been SORNed since end of Feb 2018 whilst finance STILL being paid and NO free courtesy car asked for.   An indep. RAC survey was carried out via the FINANCIAL OMBUDSMAN SERVICE (paid for by Skoda UK) and NOTHING untoward was discovered even though they  did NOT attempt to re-create the conditions of the fault.    I hear that up to 64,000 VAG diesel customers are experiencing major POST Dieselgate "fix" problems.    Please tell me how many Skoda owners have had this dangerous problem?

 

Many thanks,

 

Richard H H

Confused?

 

If your Superb is a 2017/2018 model it is a MkIII. This is the MkII forum.

 

The EA189 emissions fix doesn't apply to, or affect the MkIII Superb.

 

I'd be surprised if the car cutting out as you change down the gears is related to the stop/start feature?

 

Have you really taken the car off the road? Assuming it is under warranty why isn't with the dealer?

 

Fit a dash cam so that when the fault next occurs you can prove it exists.

A quick google doesn't show any obvious stalling issues with the CR190 so it may be specific to your car. If it's reproducible, it shouldn't be hard to take a dealer out for a drive to show the issue.

 

Is this the same car you put up for sale in March without mentioning this issue in your ad?

@RichardHH - do you by chance have a keyless key? If so, I'd first try to re-sync all of the car's keys to the car, and see if the problem still exists.

Edited 23 September, 20187 yr by vborovic

Dear Mk 3 Superb diesel owners,

 

Thanks for the replies to my question re. the car dying out on the open road etc.   

vborovic:   No the car is NOT keyless thanks.   More to go wrong as you have suggested!

 

Langers2k:   The car has been back with Skoda since mid - August and I am waiting for an independent inspection

company to arrange having the car inspected.  

The issue does NOT occur if I leave the Stop/Start alone, but I did not prefer driving the car like that!

 

silver 101:   The inspection engineer will photo the warning message if the fault can be reproduced.

 

Apologies for taking a while to reply as I do NOT own a computer.   I do wonder if any other VAG Forum has reported 

this problem, which is easily possible on a family 190 bhp diesel manual?

 

 

 

Wow, you're still not using the car? Your almost brand new Superb is still sat on the drive, SORN'd, for almost 9 months - whilst you're still paying the finance!?

 

There are still too many unanswered questions here, but given you're not driving the car I'd have dumped it on the dealers forecourt and cancelled the direct debit with Skoda Finance back in March!

 

You're still in the MkII forum, I'll report this post and ask the mods to move it to the MkIII forum where you might discover someone else with the same issue.

There are an awful lot of 190 TDIs out there across the VAG Group so you must have a very unusual issue. 

 

Stop-start should not stop the engine when the car is moving at more than a few mph.  That it is doing it as speed looks like a fuelling issue possibly to do with coasting or something similar.

 

If you were not disabling stop-start it would probably restart itself, as it does when you stall it, but you have it turned off.

Thinking about everything that has been said, and also a recent thing I discussed with my son who claimed there might be a problem with his car (there wasnt - he was tired - see below)

 

This is not meant to offend btw

 

If slowing down in a manual, do make sure you dip your clutch and/or change down into a lower gear before the engine revs are forced too low. Easy to forget when you're tired and in a smooth tractable car. Once the revs get dragged below about 800 rpm (even though it will try to fight it) there comes a point when a modern engine will just cut out, because there is a minimum speed that it must run at. 

 

Its also sometimes too easy to change down into 4th instead of 2nd which can lead to the same problem.

 

As pointed out, if stop/start is enabled it will restart automatically. If its disabled, you cannot punch the "stop/start button" to restart on a car with a conventional key. Its not a "stop/start button",  its a "stop/start system disable button”. Once the engine stops with s/s disabled you must restart with the key, for safety reasons. It is never acceptable to start a car from that disable button.

 

Kessy has the proper  big "start" button for that function.

 

Edited 26 October, 20187 yr by xman

I think the point here is that the technology which can fail which has rolled down from audi and vw is beyond the scope of most dealer technicians. 

 

As someone said return the car to the dealer and write to the finance company suggesting that payments will cease until car is either fixed or replaced. 

 

To many skodas are failing and dealers are inept. I have just written to SUK detailing this point based on my past and current skoda dealings. What I have learned from skoda ownership is to work harder, better myself and buy something above and beyond this brand/group.

I am not rushing to the support of Skoda because they are far from perfect but think it needs saying that this sort of alleged fault resolution problem is not limited to Skoda. This car has been inspected by a 3rd party (RAC) who was also unable to find any fault so are we saying that they are also generally incompetent? 

All main marques suffer from this modern problem. So moving to BMW, Merc, Volvo is not a guarantee as I know from personal experience. As owners I think we have to accept that with modern vehicles it can be a real pain to resolve glitches and give the techs some room and respect to find a resolution.   

Furthermore, the tech on many modern cars is beyond the common sense of many owners. How many of us read the 300 pages of the owners manual? How many understand how to use a lot of the tech and perhaps more importantly how it is designed to work? So the average ability to describe/diagnose faults is at best patchy. 

 

As for stopping the payments, I wouldn't support that recommendation. The vehicle is roadworthy, as far as Skoda and the Financial Ombudsman are concerned, so legally not a good option to stop payments. Better to wait to see if the outcome is in favour of the OP and then claim.

 

Hello other BriSkoda SUPERB Mk 111 owners,

 

After nearly 18 months I am STILL nowhere near getting sorted in getting a SUITABLE settlement on my Skoda Superb estate which was bought in good faith, but things are just dragging ON AND ON.  

I am also still paying finance on something that I have not used since February and since I left it outside VAG Headquarters mid - August no DECENT  offer has been forthcoming!

 

To cap it ALL, I have discovered that my immaculate Skoda has been damaged  and now I am not even the registered keeper and can get a SORN refund!   This all beggars belief and nobody is wishing to help sort out this appauling mess.   I am not in the habit of lying about a car that kept stopping out on the open road endangering my life etc.   I have never asked for a suitable free courtesy car whilst all this goes on ( roughly £1,150 per month) and feel VERY AGGRIEVED, but UNSURPRISED at Skoda's continuing reticence.   No individual would make up such a justified claim or be surprised at an international, global company just interested in taking people's money.   So I am not sure if BriSkoda.net  can help in any meaningful way, BUT would be very grateful if some weight can be applied.  

I know that the fault is there and that is enough.   Other types of company show a disgruntled customer more respect!

Is this new thread any different to the last one?

 

 

On 25/10/2018 at 16:50, RichardHH said:

The issue does NOT occur if I leave the Stop/Start alone, but I did not prefer driving the car like that!

 

Have you thought about getting the start / stop coded out? (with VCDS)

 

Threads merged