Anyone got a fix?

 

Had my 2015 MkIII SEL since December and have loved connecting my iPhone up using Carplay - Apple Maps etc is just brilliant.

 

However, last week, having used Carplay about 30 minutes beforehand, it suddenly doesn't work - basically says that the connection to my phone has failed. It does begin charging my phone though.

 

I've tried changing the Apple cable and also updating to latest version of IOS, and resetting the settings on the car radio itself.

 

Any ideas? Just seems odd that it would go from working every time to suddenly not at all. It did work briefly later that afternoon, then not again since.

Try using a safety pin to clean the gubbins/crap out of the charging port on the phone itself. I do this every couple of months after my phone stopped charging altogether once. I've also done this for a couple of colleagues who have had issues with either plug-in connectivity or charging and it's worked.

 

Hopefully that helps otherwise I'm stumped!

15 minutes ago, Benz3ne said:

Try using a safety pin to clean the gubbins/crap out of the charging port on the phone itself. I do this every couple of months after my phone stopped charging altogether once. I've also done this for a couple of colleagues who have had issues with either plug-in connectivity or charging and it's worked.

 

Hopefully that helps otherwise I'm stumped!

 

Thanks Benz3ne - I tried cleaning it with an unfolded paper clip but didn't get much out and it made no difference...

 

,..have just done it again and gone in a little deeper and a good bit of fluff has come out. Will try and connect later and report back.

 

Thanks for your help.

Well, it worked!

 

thanks again

Wayhey! Glad it helped.  

Take it to Apple and they will clean your socket for you with there special tool they keep in the back! Wonder what it is...

13 hours ago, Benz3ne said:

Try using a safety pin to clean the gubbins/crap out of the charging port on the phone itself. I do this every couple of months after my phone stopped charging altogether once. I've also done this for a couple of colleagues who have had issues with either plug-in connectivity or charging and it's worked.

 

Hopefully that helps otherwise I'm stumped!

 

I have an iphone 6, which has always worked with carplay, and still does.

 

Now i got an iphone 6s, which initially worked, for about a month, then it stopped being recognised at all by the car, it would only charge and nothing else. With a replaced port it does now actually detect by the car, but unfortunately it will only pick up as "usb: no playable audio files found". Then proceeds to charge but nothing else. It's had 2 replacement ports now, the company was kind enough to replace the port again incase theirs was faulty, but it appears it's not so much the phone.

 

Still yet to reset the radio. Which will be my next step. Damn annoying cos my iphone 6 is getting on the slow/old side of things and the 6s is higher capacity and way faster. So it would be nice if that would work with the damn car lmao.

If the car is working with a 6 but not the 6s I'd put the problem with the phone!

24 minutes ago, vc-10 said:

If the car is working with a 6 but not the 6s I'd put the problem with the phone!

 

Yeah, ive had the phone repaired, twice, ive reset the phone and ill reset the car radio when im in it next, and if it doesnt work ill just sell the phone and survive with my old 6. Wierd how it initially worked great then just all of a sudden stopped being recognised. Have a feeling it is the phone though, as i recall a charger cable failing around the same time. Maybe the charger cable damaged something more important inside the phone when it failed. Damn.