Has anyone else experienced this?

 

Had an issue the other day whereby I started the car and then wanted to adjust the near side mirror so it faced as far down as possible to help me get out of a tight space.

 

I turned the dial to the corresponding mirror but it barely moved. Stranger still when I pushed the stick vertically, the mirror moved horizontally inwards. Pressing down also moved it horizontally inwards. When it was all the way in, pressing either up or down only moved the mirror horizontally outwards.

 

Thought the mirror had had it or was damaged but the same thing was happening with the right mirror. I tried fiddling with settings for mirrors and deactivated “synchronous adjustment” which I don’t even know what that is supposed to do as they don’t seem to sync with each other anyway. Still didn’t work. Turned off ignition, then back on, still didn’t work.

 

To fix it I had to get out the car, lock it so that the wing mirrors folded in and then get in so they opened and the controls were back to normal. This car’s software is a bit of a mess in my opinion especially considering it’s a 2019 car I would expect software glitches to be mostly ironed out after 2 years in production.

 

Add to this;

 

Infotainment system occasionally crashes and restarts itself randomly.

There is road on my morning commute where the sat nav will go crazy and lose position always in the EXACT same place and this precedes an infotainment system crash, but it’s always always at the same point in the road so it’s like the GPS coordinates sometimes freak the thing out.

 

Randomly resetting and deactivation of lane assist and BLS (I posted a video of this and they’ve both come back to stay now but no idea why they did that).

 

A temporary loss of the radar / active cruise control unit for no apparent reason only for it to return without any action required on a subsequent journey.

 

A voice command system that’s about as reliable as the UK railway network. “Call Mom” - pardon? “Caaaalll MOM” Pardon? Oh sod it, don’t call mom. Do you wish to call the contact JOHN? Oh ***s off car.

 

Seemingly no way to choose a default preferred driving mode I.e. having to set ECO or Sport every single time you start the car.

 

Bluetooth phone sync that loves to default to muting the music volume every time it’s connected.

 

Heated seats that unless paradoxically set to ECO mode are only as warm as they would be if you let out a long fart.

 

Rain sensing wipers that occasionally need you to remind them that rain is that wet stuff that’s collecting on the windscreen and making it impossible to see out of. Or they do totally bat poo raving mad when there rain is akin to a dehydrated llama trying to spit at the front of the car.

My mirrors have decided not to adjust at all, but it's in for service next week and I've told them about it, I rarely adjust my mirrors, so they could have been faulty over a year. My new Karoq is being built next week also, so I'm not unduly concerned. My contract on this one ends March 27th (it's been extended a month as even though I ordered the replacement in the first week of September, Skoda seem to have a huge lead in time.)

My heated seats are amazingly hot like a big hot water bottle under your legs and bum.  I can only have them on hottest setting for a couple of mins or I overheat

13 hours ago, Stevieweevie said:

Has anyone else experienced this? I turned the dial to the corresponding mirror but it barely moved. Stranger still when I pushed the stick vertically, the mirror moved horizontally inwards. Pressing down also moved it horizontally inwards. When it was all the way in, pressing either up or down only moved the mirror horizontally outwards.

No

13 hours ago, Stevieweevie said:

This car’s software is a bit of a mess in my opinion especially considering it’s a 2019 car I would expect software glitches to be mostly ironed out after 2 years in production.

The software in my car is fine Might just be yours.

13 hours ago, Stevieweevie said:

Infotainment system occasionally crashes and restarts itself randomly.

No

13 hours ago, Stevieweevie said:

There is road on my morning commute where the sat nav will go crazy and lose position always in the EXACT same place and this precedes an infotainment system crash, but it’s always always at the same point in the road so it’s like the GPS coordinates sometimes freak the thing out.

No

13 hours ago, Stevieweevie said:

Randomly resetting and deactivation of lane assist and BLS (I posted a video of this and they’ve both come back to stay now but no idea why they did that).

No

13 hours ago, Stevieweevie said:

A temporary loss of the radar / active cruise control unit for no apparent reason only for it to return without any action required on a subsequent journey.

No

13 hours ago, Stevieweevie said:

A voice command system that’s about as reliable as the UK railway network.

yes - as with nearly every car I've owned with voice control. That said I couldn't give a monkeys as using voice control takes far too long.

13 hours ago, Stevieweevie said:

Seemingly no way to choose a default preferred driving mode I.e. having to set ECO or Sport every single time you start the car.

Works with my car.

13 hours ago, Stevieweevie said:

Bluetooth phone sync that loves to default to muting the music volume every time it’s connected.

Works fine with my car

13 hours ago, Stevieweevie said:

Heated seats that unless paradoxically set to ECO mode are only as warm as they would be if you let out a long fart.

Perhaps your farts have upset the system because I have to turn off my seats after a few minutes. The heated seats in my Octavia are probably one of the most efficient systemes I've used.

 

13 hours ago, Stevieweevie said:

Rain sensing wipers that occasionally need you to remind them that rain is that wet stuff that’s collecting on the windscreen and making it impossible to see out of. Or they do totally bat poo raving mad when there rain is akin to a dehydrated llama trying to spit at the front of the car.

The sensors in my car work as well as any other car I've driven.

 

What did the garage say when you listed those number of faults?

All of these issues are well documented on here and other forms of social media.

 

Skoda are getting a reputation for untested / glitchy software. Invariably early adopters are having to perform the role of Skoda's testers / guinea pigs.

 

The idea behind the mirror synchronisation feature is that by adjusting one mirror, the other side mirror follows. An odd feature and one I've never benefited from, it seems to cause more confusion than solving any real issue.

 

The Amundsen and Columbus infotainment systems are reported regularly for freezing, requiring a restart of the ignition or a forced shutdown (pressing and holding the on/off button) to fix.

 

Voice command is pretty poor on most cars, this isn't just a VAG / Skoda issue.

 

The inability to store the driving mode came in with the introduction of the WLTP-emissions test procedures. On early Karoq's (and Kodiaq's) the car remembered whether you'd selected Eco, Normal, Sport or Individual, but not anymore, you now have to manually select it each time the engine is started.

 

The Bluetooth connection is intrinsically linked to your mobile phone. Most of the issues I have encountered have been down to the phone getting hung-up rather than the car. Apples relentless updates often screw things up too.

 

I wasn't aware the heated seats had an Eco-mode? I thought it was low (single LED), medium (2x LED's) or high (all 3 LED's). They get really nice and hot in our Kodiaq.

 

Have you tried increasing the sensitivity of the rain sensing wipers by sliding the rocker switch on top of the wiper stalk all the way over to the right?

On 28/01/2020 at 10:47, Scot5 said:

No

The software in my car is fine Might just be yours.

No

No

No

No

yes - as with nearly every car I've owned with voice control. That said I couldn't give a monkeys as using voice control takes far too long.

Works with my car.

Works fine with my car

Perhaps your farts have upset the system because I have to turn off my seats after a few minutes. The heated seats in my Octavia are probably one of the most efficient systemes I've used.

 

The sensors in my car work as well as any other car I've driven.

 

What did the garage say when you listed those number of faults?

Wow - are you this fun at parties?

 

I was asking about the mirror controls, the other stuff was observational. I’m so happy for you that your perfect car works perfectly and is the epitome of perfection. By all means, don’t let me stop you enjoying it with any obligation to point out how my observations - not opinions, observations - differ from your own.

 

They aren’t faults most of them, they’re inadequacies. If Skoda don’t know how to code an infotainment system so it doesn’t crash (my Leon’s never crashed once) I hold out little hope for mentioning it to them and them having even the first clue about how to fix it. I contacted Skoda UK when my BLS started turning off when the parking assist automatically kicked in. Their advice was to take it in to the dealers. And you know what? I didn’t. It fixed itself and besides I’ve been to the dealers with it too many times already for the kangaroo fix and some plastic cladding peeling off to be bothered to take it back again for a gripe.

 

When it goes in for service I shall be certain to raise the litany of small issues with it.

On 28/01/2020 at 13:11, silver1011 said:

All of these issues are well documented on here and other forms of social media.

 

Skoda are getting a reputation for untested / glitchy software. Invariably early adopters are having to perform the role of Skoda's testers / guinea pigs.

 

The idea behind the mirror synchronisation feature is that by adjusting one mirror, the other side mirror follows. An odd feature and one I've never benefited from, it seems to cause more confusion than solving any real issue.

 

The Amundsen and Columbus infotainment systems are reported regularly for freezing, requiring a restart of the ignition or a forced shutdown (pressing and holding the on/off button) to fix.

 

Voice command is pretty poor on most cars, this isn't just a VAG / Skoda issue.

 

The inability to store the driving mode came in with the introduction of the WLTP-emissions test procedures. On early Karoq's (and Kodiaq's) the car remembered whether you'd selected Eco, Normal, Sport or Individual, but not anymore, you now have to manually select it each time the engine is started.

 

The Bluetooth connection is intrinsically linked to your mobile phone. Most of the issues I have encountered have been down to the phone getting hung-up rather than the car. Apples relentless updates often screw things up too.

 

I wasn't aware the heated seats had an Eco-mode? I thought it was low (single LED), medium (2x LED's) or high (all 3 LED's). They get really nice and hot in our Kodiaq.

 

Have you tried increasing the sensitivity of the rain sensing wipers by sliding the rocker switch on top of the wiper stalk all the way over to the right?

The WLTP driving mode thing you’ve explained actually makes perfect sense now you mention it. I.e. it will stop the owner from set & forget sport mode and tanking the economy and upping the emissions. It makes sense. It’s anti consumer but it makes sense.

 

Voice control on my Leon was kind of quirky but it was reliable for the few things I used it for. The Karoq is hopeless TBH.

 

By eco mode I actually meant the drive mode is set to ECO. I feel, subjectively, that when the heated seats are on full they are noticeably warmer if the car is set to ECO than if it’s set on normal mode. To me, if that’s real and not placebo, it’s a bit counterintuitive as you’d think hotter takes more energy but I don’t know. I wonder if that having a heated steering wheel which only works in tandem takes a portion of the circuits loading capacity so less is available for the heated seats? I’ll have to try it by turning off the steering wheel heater and just having the bum warmer on and seeing if there’s any difference.

I'm afraid it's just the Karoq. Mine randomly selects Sport mode out of the blue when I haven't touched anything, but I'm soon aware as this bl--dy 1.5 is so rough and noisy that it barks at me reminding me it's happened again. As for complaining to the dealership , I might just as well take it up with Sainsburys!!!

I bought a 2020 Karoq last week and am here because the wing mirrors went weird after I left it standing for a few days.  I tried adjusting them when the car was parked in the drive and they had a mind of their own.  After I adjutsed one, the other then adjusted itself so I suspect the sync feature which I will look into.  This sounds like "too clever by half" rather than "simply clever".

Skoda kodiaq, same

 

Wonky mirror adjustment and windscreen wiper works without reason. 2019 kodiaq problem occurred 1 year ago. Dealership says problem with the mirror switch, which I barely believe. Anyone knows if there is any software or frimware upgrade for the comfort electronic?

Could it be some can bus faulire?

 

//Matyas

Best to ask in the Kodiaq forum