Hi all, a new issue arose tonight. Whilst driving to my office in central Glasgow , i noticed the sat nav map showed me about 5 miles north of where i was. Parked the car got what i needed from the office. Started the car and it showed me in the middle of the river Clyde. So i though lets do a route back home. Car got my address location correct but not where i really was.

So the nav voice said take a left onto such and such street. If i was unfamiliar with the area i would have turned into oncoming traffic if i had obeyed the nav. Ive put a picture showing me outside Glasgow City chambers and the map showing me that i was in the Firhill Basin. Presuming i would have drowned if i was there.

So what was new today. Dealer picked up car to install a required software update. Strangely the software version numbers stayed the same. 

Ive put up with enough of these issues and worry about the other more important safety features such as collision control , what if that F's up.

Calling dealer tomorrow. 

Edited 15 April, 20215 yr by Greezy56
done

just use waze(android/apple carplays), that always works, why even bother with built in bs maps/

Its not really the point Janis. This system should never have been approved for use with so many glitches. Some glitches are minor for sure but they annoy the driver and take concentration away from the road while we touch various menu buttons trying to regain functionality that should be there. Take for instance the spinning circle or black screen glitch. When that happens , no climate control , no radio function or phone. These cars such as the Octy and Golf in the VW group are their bread and butter and if brand loyalty starts to falter then the brands need to really be getting a real grip and fixes in place and offer some goodwill to us customers who have spend thousands on their products over the years. I lease my car and pay around £4k per year over the last 6 years equaling £24k into the coffers of VW finance. 

I have worked in software development business for a while now, I definitely agree that this should all be found while testing, before releasing for customers. At this point there is not much we can do with these bugs, for me I ordered car 8feb, got it last Friday, 0 issues at all, only one small thing was it took time to set up second users profile other than that works flawlessly. Once waze stuck and were not moving, i turned on and off data on phone and it worked again, this is believe is android auto issue not car related.

Side note, I lived a while between Glasgow and Edinburgh, love them both, beautiful place to live.

The issue is that there will be hundreds of us with early versions which are sick and tired of complaining because a car that costs thousands doesn't work! I expected there to be a couple of issues but what we are facing is ridiculous.

43 minutes ago, janis said:

I have worked in software development business for a while now, I definitely agree that this should all be found while testing, before releasing for customers.

Before I retired I spent over 35 years developing software and firmware and have seen testing methods change dramatically over that period - at the cost of quality.

 

The worst aspects IMHO are the trend to the designer/implementer writing their own test scripts (inevitably using their same assumptions of how the software should work, hence making the testing verging on useless) and the loss of the 'Chinese Wall' philosophy where testing is done by an independent team making their own assumptions not sharing those of the developer/implementer.

 

IMHO the current dreadful quality of the software/firmware on the Golf 8, Octavia 4, etc. is an inevitable consequence of this lack of independent testing and the adoption of methods such as Agile.

45 minutes ago, PetrolDave said:

Before I retired I spent over 35 years developing software and firmware and have seen testing methods change dramatically over that period - at the cost of quality.

 

The worst aspects IMHO are the trend to the designer/implementer writing their own test scripts (inevitably using their same assumptions of how the software should work, hence making the testing verging on useless) and the loss of the 'Chinese Wall' philosophy where testing is done by an independent team making their own assumptions not sharing those of the developer/implementer.

 

IMHO the current dreadful quality of the software/firmware on the Golf 8, Octavia 4, etc. is an inevitable consequence of this lack of independent testing and the adoption of methods such as Agile.

 

Similar work experience to you. Testing now seems to be inconvenient and expensive to the developer/implementer. Also, that testing appears to have been limited to ‘does it do what it should do’ and excludes ‘does it not do what it should not do’.

Independently devised test scenarios are a must.

currently where i work functional designer that plans everything reviews tests before they are executed, so that everyone is on same page with what should be end product/result.

 

we all know memes where developers are fixing bugs in production, well, we are these developers now  

 

 

I had something similar happen with my garmin GPS running watch in January - it tracked my running but everything was offset about 200 metres to the west. Turned out to be a global issue caused by an expired certificate of some sort - they pushed a fix - turned out to be the sony GPS chipset that was the common fault (rather than Garmin software)

 

It would be interesting to see if any other users had a similar error

Update , the dealer wants my car to come in at the end of the month potentially for 5 days. They already have another Octy in with the same problem. The service dept say they dont know why its doing it and are contacting Skoda HQ . Mass recall surely as potential customers who read these forums must be thinking that the Octy or the Golf are not viable prospects and look to other brands.