Afternoon everyone 

 

Desperately need some advice on where to go with a hot topic today. 

It’s a long story but I hope at the end folks understand. 

So we finally found the dream VRS, went to our local Bristol street motors (Renault) as we had already bought a new kadjar from them previous and were told they would give us a great deal and so to be fair they gave us a great deal after lots of haggling. 
The downside at the time was that the car had to be delivered 30 miles to the garage from Bristol street motors Skoda, which we thought fair enough it can’t take that long but waiting more than 7 days and then dragging their feet telling us it’s in transit we decided to call the other garage and found out it was still sitting on the forecourt and decided to travel up to test drive it ourselves. 

 

Now that we have the back story. (Apologies)

Bristol street skoda are now trying to tempt us with a full year warranty and 2 services included with tyre and alloy.

Tried to cancel the deal with Renault and magically they have matched the deal. 
Renault say that this deal is still with skoda (warranty/service) but I have my reservations that is this actually just with Bristol Street motors or actually with Skoda. 
In a years time can I extend my warranty with Skoda or the fact that it’s with Renault technically does that mean that I’m not able to?

Renault are literally begging us to at least pick it up from them so that it shows on their monthly sales and the only sweetener is a full tank of fuel.  
 

Please anybody who have dealt with Bristol street could you please give me your opinion as so far I’m tossing a coin!!

 

thank-you all for reading this and apologies if it’s too long. 

 

 

If its Bristol Street Chesterfield that's where we got our Kodiaq from and the sales guys were OK to deal with.  We pushed hard and they moved to get us a deal.  However we didn't take their extended warranty or wheel and tyre package, nor the service package as I've never yet scuffed an alloy, only ever had one puncture in over 30 years of driving and the service package didn't seem that competitive compared to a good Indy we've used before given the car was three years old.  The extras are where they make their money which is why they push them.  So overall sales were good IMHO.

 

However, it did go back to them for a tailgate leak and the service manager tried to bull**** me it was normal and gave me some crap about the way the car drains which was a load of tosh.  I've since fixed it myself but my impression is they didn't really want to know and a subsequent enquiry about whether they cleaned the haldex filter when they changed the oil has gone unanswered, so I get the impression the service dept don't really like dealing with people who have long standing skoda experience and know what they are talking about...

 

As I said though we had no complaints re the sales guy we dealt with.

 

Edit: Forgot to say...   The car came very well prepared...   Clean, polished with a couple of PDRs sorted, serviced and with four new tyres fitted and the sales guy took us through setting the infotainment up and has since provided a copy of the service record and been generally helpful.

Edited 26 June, 20214 yr by skomaz

Thanks for the reply

im trying desperately to find out if the warranty is with Skoda but so far deaf ears from the dealer 

If you speak with Skoda Finance and see if the warranty is a genuine Skoda Warranty or not. Yes, you can also extend the warranty with Skoda for your car (will cost 300-400 pounds) which can be done on the Skoda UK website.

Thanks I’ll do that straight away