Smartlink

[stormrage81]

Hello, a pleasure to introduce myself, my name is David and I write from Spain. I have a problem with the Smartlink of my Fabia 1.0 Ambition (Bolero). And is that when I click on the Smartlink option, the system is "thinking" and cannot move forward, so it does not connect to my device. I have tried a system reset, but I can't get it to work. Any idea or solution? Thanks.

[pab567]

VIN of your Fabia?

[stormrage81]

TMBEB6NJ5JZ110799

[johnh510]

Not my specialty, and I may have misunderstood the problem, but I suspect your "infotainment" is stuck because no phone is connected via USB.

 

Attached are a couple of likely pages from a 2018 Fabia owners guide - both apple and android start with

 

Connection set-up
› Switch on the ignition.
› Switch on the Infotainment system.
› Switch on the external device.
› Connect the external device to the USB input using a cable »

 

[stormrage81]

Thank you, 

 

I Will try without any Bluetooth function on the car and the phone, only without cable. 

 

I always try with cable but with Bluetooth connected to the car. 

[pab567]

Bad news - your unit is 5Q0035819C, such units do not support SmartLink (although you might have such icon available in touch screen menu).

 

 

Checking PQ codes of your car just confirms it:

 

To get SMartLink active you must have glove box unit replaced :(

[stormrage81]

Oh ****!

 

thanks for the reply anyway. I can't understand why the icon to access the menu is there, if that's not possible, but at least I already know that I don't have to keep trying. Thanks!

[paulau]

Make sure you use the original USB cable! As I had a problem with mine. 

[stormrage81]

38 minutes ago, paulau said:

Make sure you use the original USB cable! As I had a problem with mine. 

 

The original phone cable?