Hi All,

 

The water pump has started to leak on my partners car, the car has only cover 15k miles from new. 

There seems to be a lot of threads on various forums about it, so guess it is a common problem.

 

Has anyone on here had the same issue and managed to get goodwill from the dealer?

The car has been maintained religiously with genuine parts throughout. 

(Car is a 2016 1.2 TSi Polo - Same engine as the Fabia/Rapid)

 

 

 

 

Hi Matt.  Here is my experience; read into it what you will!

 

The water pump on my 2017 1.2tsi Yeti failed similarly at 4 years and 15,000 miles.  Dealer (All Electric) offered to replace the pump for around £420 - take it or leave it.  No offer of goodwill whatsoever.  When I put it to All Electric that I had purchased a 5 year warranty (£525) with the car, they had difficulty in finding any record of it.  When details of the 5 year warranty eventually surfaced, the water pump was replaced at no cost to me.

 

Best of luck with securing a goodwill payment.  If your dealer refuses, then try contacting VW UK.  Please let us know how you get on.

 

Rob

Edited 13 October, 20214 yr by Robjon