Hello

 

Had by Superb iV for over a year now and I wanted to ask if anyone else experiences continual issues and bugs with MySkoda?

 

I use iOs and everything is up to date. Each day there's generally a bug or problem - predominantly if I want to warm the car (typcial when it's cold it never works!)

 

• I regularly get the app saying the heating process has failed to start and I get the red exclamation mark on the app with "try later" yet when I get in the car it has actually started
• As above but with no heat so just a complete fail
• App shows heating is on yet when I get in car it isnt
• App just wont allow me to start heating and app just hangs. After a restart it does the same (presuming here that the whole service is offline?) 
• Home screen regularly loses my shortcuts and replaces with default settings
• Often asked to log in or app just runs really slo

 

I've stopeed sending bug reports to Skoda as they simply never reply. I asked on Twitter and they said to report bugs (which I have done and get no response) 

 

For a very expensive car and a paid service and app which doesn't do what it should is pretty annoying. As I say, had the car over a year now and to be honest, the problems seem worse now than when I got it.

 

Cheers

 

 

 

 

 

 

 

 

Edited 14 January, 20224 yr by Richmix
Title change

I had a 2017 Passat GTE and the VW app was rubbish, very similar to the issues you're having.

 

On my iV the app has generally been fine, and much more responsive.

 

I have had a few issues with the car though, which might be part of your issue. Sometimes if I set the departure timer within the car, it either won't do anything, or it will charge but won't warm up. This happens maybe 1/10 times it's set.

 

I'm planning to leave it until the next service and complain about it in the hope the big MIB3 update has trickled down to Skoda and they can re-flash the unit.

New app, new problems!

 

We've now lost the favourites section when the app starts (which usually kept changing to default settings anyway)

 

App now takes ages to initiate/open

 

Connectivity and functions even worse than before

 

Never a response from MySkoda when you log a bug!