Infotainment online services gone after iphone change

[SwatKat]

So, last year in december I did the ACC retrofit, and also went from SW 02xx to SW 0480. All was good and worked flawlessly - infotainment I mean.

Tfhis week I've switched to the iphone 13 (from xs), and after setting the new phone, I went to the car.

- BT was immediately found, all good

- Carplay took some twaking but after an engine off/on the phone connected and worked

- Wifi also tooka while until I found out I had to enable maximum compatibility in the hotdpot menu, to get it to work in 2.4GHz, but then it connected to the car.

BUT Skoda connect doesn't seem to work, says No internet connection. Care connect is working (I can see the car details in the app/webpage) but online services no.

 

I've tried resetting the WLAN settings in the Amundsen, no luck. I even resetted the Skoda connect - so I had to reactivate the car. After that the Care connect re-appered in the Amundsen menu (and it's working) but no Online services in Skoda connect menu. And whenever I press on Skoda connect in the menu, it says No internet connection.

 

Should I do something else or should I talk to my retrofit guy? I wrote here hoping that there is maybe an easier way...

[Rob230]

I recently purchased a 2018 vRS and I can't get it connect/activate the internet at all, I did a search here and there's a thread in the Karoq section full of people unable since Xmas to connect their car, not sure if there's some sort of issue with the registration services...

[SwatKat]

Thanks a lot! Seems the same issue!