Elderly neighbour pulled out of their drive a few months back, straight into my Yeti. Nothing I could do as she was shooting out on to a single unsealed track towards me, whilst looking the other way to her right. She didn’t know I was there until she hit me! I had slammed on the brakes but she hit the Yeti’s front driver’s side. It was drivable but the washer bottle was scrunched and  leaking so not road-worthy. The accident was deemed her fault by the insurers and off Yeti went to the approved garage. Firstly, the car had to go back for another respray but they never put back a foam pad/buffer they cut off before re-spraying the side panel. It was in the garage for more than a month stripped down (they had covid) and came back a better colour but still no foam pad and an intermittently broken back windscreen wiper. They can’t locate the ‘pad’ anymore, they don't have a part number apparently and they don’t think it’s needed. They don’t think they are responsible for the back windscreen wiper being faulty (it was working fine before). 

I need help from you lot with 2 things:

1. I want the foam pad back under the bonnet! I think the bonnet hood isn’t sitting correctly. Also I think there’s more engine fumes going into the cabin from the air vents. Where can I get one and what is it called?

2. What is going on with the back windscreen wiper?!? The spray always works fine but the wiper won’t come on and then randomly starts up! I finished a journey earlier today and tested again and it worked fine. Then tried later and only the spray worked again. Could it be their fault?

 

It’s a 2010 reg (I was delighted the bumper was still available as it’s got the older round fog light holes) so can’t understand why a bit of foam is a problem. Photos attached of both sides to play spot the difference (the garage couldn’t?!!!)
 

Anyone?

Does this help?

https://skoda.7zap.com/en/cz/yeti/yet/2010-666/8/823-823010/

Well spotted Urrell.

"Also I think there’s more engine fumes going into the cabin from the air vents?"

"and an intermittently broken back windscreen wiper"

 

Both these items you describe are extremely difficult to prove or disprove.

 

If you go elsewhere to have your rear wiper rectified, hopefully they will tell you what the problem is and why.

If then it can be proved that it was due to the accident then this can be retro added to the insurance co at a later date, & you should be reimbursed.

 

Good luck.

 

"They can’t locate the ‘pad’ anymore, they don't have a part number apparently and they don’t think it’s needed. "

 

Ah, don't you just love garages/repair agents/bodyshops that know better than the manufacturers, get on to your insurers and kick up stink about them using second rate repairers and them omitting to replace parts from your vehicle during/after the so called repair.

Edited 23 February, 20224 yr by TruckbusUK
clarification

43 minutes ago, Urrell said:

Does this help?

https://skoda.7zap.com/en/cz/yeti/yet/2010-666/8/823-823010/

Thank you for this diagram. It may be number 37?

a bung? 🤣

This photo shows the missing ‘bung’ the first time I got the car back. Can you spot the repaired side? They also painted the inside of the panel blue so whilst doing a re-spray I asked them to change it so it matches the other side, which they did. So that was good. But hopefully you can see why I am linking more fumes through the vents with this part missing. After all it’s job I am presuming is to support the bonnet hood and create a barrier for fumes (the latter I got from googling what their purpose was and something came up on a Ford forum).

 

Thanks to everyone for replying. It’s been so frustrating and time-consuming. 
 

Any advice gratefully appreciated. Will be tackling the repairers again tomorrow.

Could you not make the part (a mirror image of the nearside) from some high density foam.
Without that part air from engine compartment can enter the cabin via ventilation system.

Hi Charlie

 

It the repairer's job to put your car back to the state it was before the accident, and the insurer's job to pay for it.  You shouldn't have to run round spending time and effort doing their job for them.  Why can't they go to a Skoda dealer, find the part number and order it ?  Sounds like laziness/incompetence to me, and you would be justified in having a good old moan.  It's certainly not for them to decide if something is needed - of course it is, it's part of the seal between engine bay and heater intake.  And the bonnet fit, paint finish etc should be as per a new car.

 

Too late now, but you can normally insist on your own choice of repairer, you don't have to accept the (cheapest) one initially suggested by the insurers.

 

25 minutes ago, Austin 7 said:

 

 

Too late now, but you can normally insist on your own choice of repairer, you don't have to accept the (cheapest) one initially suggested by the insurers.

 

The insurers were dragging their heels if we looked around and this one was their preferred provider for VW/Skoda. I have never been in a crash before so just used theirs as I wanted the car back asap. I will be more insistent now I have experience!

To add insult to injury I got given a Ford Kuga courtesy vehicle that stank of dodgy cigarettes. 

Austin7 I will use some of your words back to the repairers and insurers - ‘back to the state in was’ does sum it up. Cheers
 

4 hours ago, CharlieB72 said:

2. What is going on with the back windscreen wiper?!? The spray always works fine but the wiper won’t come on and then randomly starts up! I finished a journey earlier today and tested again and it worked fine. Then tried later and only the spray worked again. Could it be their fault?

No.

8 hours ago, J.R. said:

No.

Can you explain why please? As it was left in parts in a garage for a few weeks I wondered if this could affect the electrics? The bonnet and drivers side panels were off. 
 

For some reason the tyre pressures on all 4 tyres were in their 20s when I got it back too - no idea why they did that. Realised I no longer use money so had to use a pathetic old foot pump to pump them up - not pleased.

17 hours ago, Urrell said:

Does this help?

https://skoda.7zap.com/en/cz/yeti/yet/2010-666/8/823-823010/

Having removed the front wing on mine to panelbeat it I recognise the part, I'm pretty sure that it is number 37 on the diagram and not handed, the wing has to be removed to fit a new one as the bulk of the part you see illustrated (badly) is underneath and supports the wing.

 

You can see the remains of it under the wing where it has been torn off.

Edited 24 February, 20224 yr by J.R.