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Boot latch issue

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Hello everyone, I'm seeking some help. I'm having issues opening and closing the boot of my Škoda Karoq. It produces a sound similar to something being jammed or blocked. Has anyone else experienced this and, if so, how did you resolve it?

I've checked the Briskoda forums and found mentions of an electrical issue, but what's strange is that it works intermittently. I've also tried adjusting the boot opening limiter as per the manual and I get the same sound.

That's the problem with all this tech stuff. It  goes wrong. Thankfully I have a manual boot as I'm still fit enough to close it 

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