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Support needed about infotainment

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Hi, in case we remove or disconnect battery on mk IV for some time does it delete infotainment saved users and settings?

50/50 that it's stored in a protected memory or not. 

 

Never done it I'm afraid. 

 

After reset to factory settings I just have to login to skoda connect to get user settings etc to download again.

 

Not sure if battery removal will reset car to factory settings and you lose users etc.

 

However my car battery and everything was dead this morning. Got alert from app about alarm around 7am so car battery was so low for 6 hours+ that nothing worked at all (couldn't even unlock) before I got it jump started. Once going again all users and settings were there. So don't think it loses them

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