Hi,

 

after couple of years I have decided finally to try to find a problem and fix my cruise control on 2013 mk3 Octavia 1.8 TSI.

Official skoda garage tells me that they can't find a problem because car computer doesn't show any error codes and seems that everything is allright.

 

Any ideas what could cause such strange behaviour?

Thanks.

4 hours ago, Lukaspictures said:

Official skoda garage tells me that they can't find a problem because car computer doesn't show any error codes

No idea, but this is typical of the standard of "service" offered by Skoda main stealers.

It might help if you explained how it doesn't work. What happens when you flick the switch? Does the odometer display flip over to cruise? Does the Cruise Control light light? What colour is it? Do you get any error messages in the display?

 

 

3 hours ago, Paws4Thot said:

No idea, but this is typical of the standard of "service" offered by Skoda main stealers.

 

Stealers 🙄 

 

What do you suggest they do? Randomly prod things and charge the OP for their time?

 

2 hours ago, HappySam said:

IStealers 🙄 

 

What do you suggest they do? Randomly prod things and charge the OP for their time?

 

Yes, that pretty much is what they do.

17 hours ago, HappySam said:

It might help if you explained how it doesn't work. What happens when you flick the switch? Does the odometer display flip over to cruise? Does the Cruise Control light light? What colour is it? Do you get any error messages in the display?

 

 

 

Stealers 🙄 

 

What do you suggest they do? Randomly prod things and charge the OP for their time?

 

I used to see orange error light like this and nothing else happened. Odometer did flip over, however I was not able to engage and set the speed.
Official garage told me that there was some problem with coolant system which they fixed. Apparently my coolant was leaking from time to time and this magnetic valve with couple of cables were needed to be replaced. https://www.skoda-parts.com/spare-part/4h0121671d-magnetic-valve-skoda-29838.html Somehow this valve is important for proper system condition and after this according to the official garage all erorrs in car's computer disappeared and cruise control should have started working again, however it's still not working.

 

 

 

That symbol in orange with an exclamation mark is very unlikely to appear without an error code being present, I suggest getting a scan done with VCDS or OBDeleven.

10 minutes ago, PetrolDave said:

That symbol in orange with an exclamation mark is very unlikely to appear without an error code being present, I suggest getting a scan done with VCDS or OBDeleven.

That's when they saw erorr codes for that cooling system valve thus they replaced everything. Now there are no erorr codes, no orange light but cruise control still doesn't work. 

10 minutes ago, Lukaspictures said:

Now there are no erorr codes, no orange light but cruise control still doesn't work. 

So the orange light has gone but the cruise still doesn't work?

 

Is the cruise stalk pushed fully away from you, turning it off? Try pulling the cruise stalk towards you.

17 minutes ago, PetrolDave said:

So the orange light has gone but the cruise still doesn't work?

 

Is the cruise stalk pushed fully away from you, turning it off? Try pulling the cruise stalk towards you.

Yes, you are right. It seems that everything should be allright, car shows 0 problems and on paper everything should work, however it's not.

Dealer garage tried another cruise control stalk and nothing. 

Car is still at the dealer so I can't test anything myself. What I was told is that they tried to contact skoda manufacturing plant itself for more info about this.

Let's hope they will get some kind of answer soon.

3 hours ago, Lukaspictures said:

Car is still at the dealer so I can't test anything myself.

Have you actually sat in the car and seen it for yourself after the dealer 'fix'?

 

Yes, I'm suspicious of what dealer staff say!

I had a similar issue when I first got my Octavia. When turning on cruise I would sometimes get the orange light. Eventually figured out that it was the switch on the stalk. If I flicked it quickly cruise engaged, if I flicked it slowly, it didn't. Took it to the dealer expecting a new stalk. They tried the same thing on another car (never even bothered checking for codes) and got exactly the same result so it became a case of "they all do that sir".

 

So, one of two things; flick the switch faster or possibly replace the stalk.