New to the forum and this is my first post! 
 

I had the pleasure of buying a second hand citigo from Oldham in Manchester for £4250 with 43K miles. I bought from Plymouth and drove up with my stepdad to collect. This replaced my aging Toyota iQ that had awful paint peel and was having some age related mechanical issues. 
 

after 8 months of ownership I noticed rust around the fuel filler cap. After getting onto my local ŠKODA dealership about it, they offered a partial warranty repair and expected me to pay either £400 or £800 depending on the level of work. I wasn’t happy about this as they said it was essentially my fault for not getting a body inspection done. I argued back saying that the car had a full service history with a Volkswagen dealership and surely they would have done this. I stuck to my guns and got in touch with ŠKODA head office and explained the situation. After 8 weeks(!) of them working on it, I got a phone call from the local Murray ŠKODA again saying they were going to cover the full repair FOC and gave me a walloping great big Kodaq to use without charge too along with a massive apology! 
 

just heard from them today too and they said it needs a full panel replacement. I’m glad they’ve done it but what a hassle. 
 

if anyone else is going through this explain that THEY should have done the body inspections as per their servicing schedule and ask them why THEY didn’t do it. 

Edited 15 November, 20241 yr by Pedromclovin

Welcome and well done.

Really really well done.     A game changer for any Skoda owners of different models with corrosion issues and Skoda / VW trying it on .

 

You really will be setting a president. 

 A Case that can really make a difference to others.   Very strange they have rolled over. 

 

There are no T&C,s in the Corrosion warranty about Annual, B-Annual or Periodic Inspections for the Corrosion Warranty so why they keep saying not carried out i have no idea.

The Service stuff from Skoda. / VW about main dealer servicing does show that Body Inspections are part of the Services. 

 

?

Is the panel holed / perforated more than just pin holes?

Was an inspection and report done and the paint measured to see that no previous repair / repaint had been done?

http://briskoda.net/forums/topic/456455-rust-around-the-fuel-filler-door

 

If you only noticed it after 8 months but on a 8 or 9 year old car, was that because it had been painted already for the sale to you or before into that dealership selling to you.

(A cover up job had been carried out at some point.)

 

 

Edited 16 November, 20241 yr by Ootohere