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SOS system dropping out

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Hi, I have a 2020 kodiaq, has anyone else had a fairly regular dropping out of the sos system? Seems to also wipe out the microphone for phone calls and occasionally the GPS too. 

I have had this happen to me also.

I think it depends on your location as you can lose signal which affects everything.

I could be wrong though!

Edited by Techguy

5 hours ago, Roryandthekodiaq said:

Hi, I have a 2020 kodiaq, has anyone else had a fairly regular dropping out of the sos system? Seems to also wipe out the microphone for phone calls and occasionally the GPS too. 

 

Does it drop out or do you get a fault message and the tell tale above your head change from green to red? I've had this fault attended to 3 times now, and it is due in again the day after Boxing Day. You may be told it's an issue with mobile phone coverage or that a software update is required, but in my experience it is likely to be a hardware fault. 

My MY21 was fixed with just a software update allegedly, so perhaps I was lucky, or perhaps there was more to it that I wasn't told about.

 

Yes, once SOS went, other things did too.

Edited by SimonB68
clarity

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Thanks for replying, when it happens I get a fault on the dash, normally clears after a full power down. If I don’t do a full power down (just on and off ignition) the infotainment sometimes can’t even boot up. 

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