I came across this interesting video of a poor chap who was towing his caravan with his electric Kia when it broke down. He explains the painful experience he had with the RAC, something that I to have had with them before, twice before.

I feel that we need to get this message spread as wide as is possible and the person is asking for others to share their experiences, good or bad with him.

https://youtu.be/p28O9lpmdAI

Quite painful to watch - to be fair, recovery services and the companies that operate 'em have always been shoddy (yes, I'm sure there will be exceptions) but you know what I mean.......

I've been rescued/recovered a few times in my 55 year motoring career and none of the events stand out as commendable.

I have the RAC "arrival" specialist caravan cover Which is around £200 a year. I imagine it may be different than cover for free given with other products.

I haven't had to use it (touches wood) since 2020. When we broke down about to leave a site in South Wales.

We were also slap bang in the middle of the Covid debacle.

RAC van came and assessed the car was not quickly repairable, major auto gearbox fault which eventually cost over £4,000 to repair (That's a story of it's own)

Recovery truck came to load us up, whilst there a motorcaravan got stuck in mud turning round to leave his pitch the breakdown guy went over and dragged him out then hitched my caravan up and took us to Chester,now about 8pm. (But his driving hours were up). RAC said it would be the next day before anyone could pick us up to go further because of a severe shortage of drivers due to covid they could deliver a hire car for us to go home and they would recover the unit themselves. We opted to sleep in the van and wait.

We were collected from Chester at 5 AM and brought home, Car to House, caravan to storage. A hire car was then delivered for the included three days.

Two days later RAC came back to take the car to Dealer appointment.

Maybe different like the Mayday service is with Green flag you pay extra for the service?

All the elements of vehicle recovery are separate entities.

Things have definitely changed over time with regulation. In the early 90s we broke down in Manchester going to Cornwall with the Caravan and the RAC took us down to Looe with one driver and one recovery vehicle in one hit. Best MPG I have ever achieved towing. 300mpg, we where only 6 mile from home when we broke down.

Never had AA or RAC.

OTOH Britannia Rescue have been pretty good. One recovery I'd have liked to be quicker, and one where they achieved a turnout time of "I was still on the phone to the call centre and passed it to the recovery operator". 5 minutes later I was on the way down the road.