My dealer insists the car has one. Where are they usually located. It's not with the tyre inflation kit, and not in any of the glove boxes or door pockets. Help please.

Politely ask your Dealer to demonstrate the location of the key to you.

It usually would be located with any wheel tools supplied with the vehicle.

Thanks for your reply. I'll probably take it back to the dealership and he can find it. Not the best time of year either.

On 24/12/2025 at 10:44, colmar51 said:

Thanks for your reply. I'll probably take it back to the dealership and he can find it. Not the best time of year either.

Have you checked under the floor in the boot?

I will now. Thank you.

Edited 26 December, 202526 Dec by colmar51

^^^ Was that not where the Tyre Inflation kit was? or was it left above that. I would be checking and resetting if needed the tyre pressures. Just incase the Tech or Fitter was other wise occupied while doing the PDI. Was this Henrys Skoda Glasgow?

Edited 26 December, 202526 Dec by Evolution13

I've been told to lift the carpet behind the third row seats and look for a foam insert. Thekey is there apparently. With the Xmas festivities and visiting family etc I've not had a chance to look yet. BTW how the hell did you know it was Henrys in Glasgow? Spooky!

There are 2 of them, their hand overs and Sales staff are no better than Arnold Clark, Western or any of the others really. When you find the Security bolt socket or even before i would check you can actually release the bolts to change a wheel using the tool you have. Others wise you are left with Skoda Assist doing it. Have a lovely Christmas and a Happy new year. PS. Check where the Oil level is when cold if your car has a dipstick, then when at operating temp so you know where it was at hand over, and then for topping up, and then after services. It will be pretty much just enough in. They are supposed to check at the PDI. Look see the coolant level as is now when the car is new.

Edited 26 December, 202526 Dec by Evolution13

Many thanks. Enjoy your own Christmas and New Year.