Hi everyone,

I own skoda octavia 4, rs version, from 2020.

I have the common bugs of infotainment system every summer now (since 2 summers lol). No doubt that in may, bugs will come again (volume turn up alone, switch off/on everytime etc)...

So a question raise in my mind. Does someone now if this is technically possible to set up the screen / infotainment of octavia 4 facelift ? or even another android system ?

If I need to pay, I would prefer to have something upgraded 😊

I have currently firmware in release 1941. Does the last release fix everything or almost ?

I see some threads indicating that is better ?

Thanks a lot

With thoose errors i had to replace infotainment. No new software fixed issues. But they had to tried ti update to newer version before replacment in warranty.

Absolutely agree with vran22.

No amount of tinkering with software updates can change the fact that the infotainment screen is almost always the cause of all the trouble and must be replaced to remove all the problems.

I suspect Skoda know this but have opted to ride out the storm rather than issue a recall for screen replacements, which would cost them a bomb.

Unfortunately, in order for the dealers to get paid by Skoda (or the warranty company) for the work involved in replacing a faulty screen, the dealers have to follow set procedure, specified by Skoda, even if the dealer knows it’s the screen at fault. This involves trying out all manner of alternative attempts, (software updates, reboots, factory resets etc) to correct the infotainment problems except changing the screen. Only when this has all been done and, if the problem still remains, will Skoda allow a screen change under warranty.

The added frustration is that often a software update will sometimes appear to cure the problem. However as the screen problem is usually brought on by high ambient temperature, having a software update done in cooler months only masks the problem until the hotter weather returns bringing back all the infotainment problems too.

When this happens the whole exercise starts all over again!

The cynic in me might think that this is what Skoda is relying on, so that the car eventually goes out of warranty and. when the inevitable screen change takes place, it’s the car owner and not Skoda who will have to pay for the cost.

I had all of these infotainment problems continually from Dec.21 until the screen was eventually changed in May.25. Since then no problems!

As I’ve said in several previous posts, I cannot emphasise strongly enough that software updates will not cure the extreme infotainment problems associated with many pre-facelift Octavia mk4s. Screen replacement is the only permanent fix.

There are a few people on this forum that have cleaned the touch sensitive slider and power button, rectifying the issue without changing the whole screen.

26 minutes ago, 386ka said:

There are a few people on this forum that have cleaned the touch sensitive slider and power button, rectifying the issue without changing the whole screen.

By cleaning, what do you mean ? Only remove dusk and whatever ?

In response to 386ka, I wonder if anyone who has had the extreme infotainment problems I was talking about has achieved a permanent fix by just cleaning the slider bar and power button. I doubt it, as the problem is an inherent fault within the screen itself.

Perhaps anyone who has achieved a permanent fix by cleaning could let us all know.