There have been a number of posts in the Facebook Skoda Karoq Owners Group recently related to the appearance on the infotainment screen when starting the car of a message about Data Tracking. I too have had this but it has now stopped. Then a new longer message referring to EU data protection and sharing - that was the gist I think as I didn’t take a photo and it’s no longer being displayed. I think I may have “OK d” both messages and that perhaps stopped them being displayed.

Any way leading on from that I downloaded the latest version of the My Skoda App and it has new information about Consents and Permissions. Data Tracking which is tracking the way the App is used and Vehicle Data that the car transmits and is stored on VAG servers.

There is a new feature to request downloads of the transmitted vehicle data that VAG store. There is a Historic Data request and Continuous data request, the later can customised to select specific data clusters and to one-off, monthly, until a specific date or non-expiring which I take to mean on a regular basis. It’s a little bit long winded to initially login into the Data Portal, to be able to request historical and continuous data, which will be provided within 24 hrs.

I am waiting to see what is provided. The data dictionaries can also be downloaded. I’m assuming delivery will be by email as that’s how the data dictionary pdf was delivered.

Links

https://eu-data-act.drivesomethinggreater.com/content/euda/de/en/data-clusters

https://eu-data-act.drivesomethinggreater.com/content/dam/datahub/pdf/data-dictionary/logged-data-dictionary/DataDictionary_V5.0_Continuous%20Data.pdf

https://eu-data-act.drivesomethinggreater.com/content/dam/datahub/pdf/data-dictionary/251022_01_SVK_DataDictionary_V4.0_Historical%20Data.pdf

I've not received anything yet and I've no idea what I will do with it or if I will even be able to do anything with it. I'm hoping I might be able to load into Excel, Access or My SQL database and then write some PHP or VB Macros to do something with it..........

 

 

Very interesting. Thanks.

UPDATE ................

Its not working yet. I've not received any files. I have updates to the latest version of the App (8.13) which no discernable difference, I've been in contact with Skoda Customer Care who put me in touch with the IT Tech Support Team.

On 12 Jun 2026, at 15:49, CARD R: ALL, EU Data Act inquiries <[email protected]> wrote:

 

Dear Customer,

 

The issue with the delayed file retrieval is now resolved.

Users should now receive the first files within 24 hours of their request.

If you have created a request more than 24 hours ago, but still didn't receive any files, please let us know.

 

Regards,

 

Volkswagen Group Info Services

EU data act support team

Sent: 13 June 2026 22:47
To: CARD R: ALL, EU Data Act inquiries <[email protected]>
Subject: Re: Information about Delayed Requests

 

Hi,

 

I am still not receiving files.

 

Regards

Norman

Sent: 26 June 2026 13:37
To: norman
Cc: CARD R: ALL, EU Data Act inquiries <[email protected]>
Subject: Re: Information about Delayed Requests

 

 

Hello,

Thank you for contacting Volkswagen Group Info Services AG.

To assist you further, could you please provide additional details, including the VIN number(s), relevant screenshots, and any other information that may help us better understand the issue? When was the last time you requested vehicle data? If it was longer than a week ago, could you please try again today and let me know how it goes?

We look forward to your response.

 

 

Fred Eaton

Support Engineer

On behalf of Volkswagen Group Info Services AG

Sent: 28 June 2026 22:55
To: CARD R: ALL, EU Data Act inquiries <[email protected]>
Subject: RE: Information about Delayed Requests

 

Hello,

 

Please find below the current situation.

 

In on 6^th June I requested the Customised data file monthly and included all the applicable clusters, my car is Petrol so the EV Charging cluster was not included, I also requested the Historic data file.  None of these files have every appeared.

 

 I included screen shots showing request date and progress 24 hours and 48 hours later.

The response on 29/6/2026 14:04 was

Hello, 

 

Thank you for that additional data. Yes, the information provided on the screenshots as well as in your email has helped us to troubleshoot. On our end we can corroborate what you are seeing so far. 

 

Our next step will be to see if the extraction listed as the 1^st of July will come as indicated. I will check back with you in two days to see if there are any changes. 

 

In the meantime, please feel free to update here if you receive any other changes or data on your end. 

 

Thank you!

 

Fred Eaton

Support Engineer

On behalf of Volkswagen Group Info Services AG

It would appear that they can see the files aren't being produced.........

I've no idea if I'll be able to use the data if I get it, I was just curious .........